AI Governance Lead - Remote

Symetra has an exciting opportunity to join our team as an AI Governance Lead!

The AI Governance Lead will be responsible for evolving and managing Symetra’s framework governing the ethical, transparent, secure, and compliant use of artificial intelligence (AI). This role will ensure AI initiatives align with company values, other internal governance structures, regulatory requirements, and responsible innovation practices. The individual will serve as a trusted advisor to leadership, bridging technical, ethical, and regulatory perspectives.

• Design, implement, and maintain a comprehensive AI governance framework, policies, procedures, and standards that ensure responsible AI practices across the enterprise.
• Establish and maintain processes for risk identification, assessment, and mitigation in the organization’s AI projects.
• Evaluate existing, new, and proposed AI laws, regulations, and standards against existing company governance practices and identify gaps. Lead gap remediation activities in collaboration with other areas.
• Partner with Law, Compliance, Data, Information Security, and Vendor Management teams to identify, monitor, manage, and report on risks associated with AI deployment.
• Collaborate with Vendor Management and Procurement to identify potential instances of AI usage during the procurement process and to ensure appropriate vendor oversight related to AI.
• Maintain a centralized inventory of AI use cases. Ensure regular review and updates are performed and that each item in the inventory is regularly subjected to risk assessment before adoption, upon material changes, and/or according to a regular cadence.
• Ensure that model owners create proper documentation of AI tools being used including appropriate versioning and auditability.
• Collaborate cross-functionally to ensure timely and thorough completion of regulatory filings and requests related to AI governance.
• Ensure readiness for AI-related regulatory reviews by maintaining appropriate documentation of governance activities.
• Collaborate with Data, Technology, Information Security, and Symetra’s various business units who utilize AI to embed governance into the AI lifecycle and technology workflows.
• Serve as an advisor to senior leadership on AI governance best practices and represent Symetra in industry forums related to AI governance.
• Organize and facilitate AI Governance Committee meetings and ensure proper reporting templates and packages are designed, utilized, and retained for documentation purposes.
• Establish mechanisms for continuous monitoring, auditing, and evaluation of AI use cases in production.
• Work with the Data team to conduct model reviews, bias testing, and/or ethical reviews of AI models and use cases.
• Develop reporting mechanisms to track compliance and performance of AI systems.
• Participate in the development of awareness and training programs on responsible AI usage for technical and business stakeholders.
• In partnership with Compliance, stay informed on emerging AI legislation, industry trends, and best practices to proactively adapt governance frameworks.

“I feel welcome and included at Symetra every day and I really believe you can be you at Symetra.” - Megan H., Deputy Chief Compliance Officer

“I chose Symetra because I heard it was a pro-employee company—and it’s absolutely true. The work environment is supportive, the people are great, and the benefits are generous. Symetra truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow—both within your role and beyond—make it a great place to build your career.” - Alicia L., Claims Examiner

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more…