AI Enablement Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

Be part of a dynamic team shaping the future of talent  a member of the Tech Learning organization, you’ll help drive a comprehensive strategy to attract, develop, and retain top talent in an AI‑forward Docusign. From cultivating future AI champions and leaders to designing engaging AI enablement experiences and strengthening programs that support our people, your work will directly empower individuals and accelerate Docusign’s growth in an AI‑Forward world.

At the core of this mission is building an AI‑forward culture—one that ensures inclusive, equitable access to AI enablement and enables Docusign’s workforce to develop meaningful, real‑world AI capabilities.

As an AI Enablement Manager, you will play a critical role in scaling Docusign's first AI Academy across functions, sparking curiosity and building applied, ethical AI fluency across the enterprise. This role blends creativity, strategy, and experimentation to design bold, human‑centered learning experiences that bring the promise of AI to life in practical and responsible ways.

We’re looking for someone who is passionate about learning emerging technologies, can translate complex concepts into compelling experiences, and is comfortable rolling up their sleeves to turn ambitious ideas into reality.

This position is an individual contributor role reporting to the Technical Learning Director.

• Shape the strategic vision for enterprise AI learning, aligning it with Docusign’s principles, priorities, and business objectives
• Translate AI strategy into clear, compelling learning journeys and experiences that drive real‑world application
• Design, build, and curate high‑impact, role‑based AI enablement tracks and content catalogs aligned to business workflows, learner personas, and desired AI capabilities
• Set the vision, design standards, and execution approach for AI enablement—blending creativity, storytelling, and data‑driven insights
• Drive AI usage and adoption through structured programs, targeted enablement interventions, and hands‑on support
• Design and embed practical, role‑based learning into day‑to‑day workflows grounded in Human‑in‑the‑Loop (HITL) frameworks and proven change management principles
• Partner closely with HR Business Partners and functional leaders to promote AI fluency and sustained adoption across the organization
• Build strong cross‑functional relationships with a growing network of AI Champions and AI Multipliers to scale enablement and accelerate AI adoption at both company and functional levels
• Identify and engage strategic partners, curate high‑impact content, and translate future‑skills strategy into tangible learning outcomes
• Collaborate with cross‑functional teams to define, develop, and deploy impact measurement frameworks that assess AI and GenAI contributions to productivity and clearly articulate what success looks like
• Serve as a trusted thought partner and advisor to senior leaders driving enterprise AI transformation
• Leverage data, analytics, and continuous feedback to assess learning effectiveness, track adoption, learner outcomes, and capability growth across functions
• Communicate impact and insights clearly, using results to continuously iterate, improve, and scale AI enablement programs

Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign…