Senior Salesforce Architect; Agent and Channel

Overview

Employer Industry: Financial Technology (Fintech)

• Salary up to $190,000
• Comprehensive benefits package including 100% subsidized medical coverage for you and your dependents
• Flexible Spending Wallets for technology, food, and lifestyle expenses
• Opportunity for career advancement in a rapidly growing fintech company
• Remote work flexibility, allowing you to work from anywhere within the U.S.
• Employee stock purchase plan (ESPP) offering shares at a discount

• Own and optimize Salesforce as the primary CRM for various business units including Servicing and Operations
• Collaborate with cross-functional teams to ensure technical sustainability and informed trade-offs
• Architect end-to-end Salesforce solutions and manage system integrations
• Lead the evaluation of new Salesforce features and third-party technologies
• Develop and enforce best practices for system governance, security, and data integrity

• 5+ years of experience in Business Systems Engineering, Software, or Enterprise Applications, preferably in a fintech or SaaS environment
• Deep expertise in Salesforce with relevant certifications preferred
• Proven ability to implement and improve Salesforce platform observability and availability best practices
• Strong understanding of data modeling, reporting, and analytics, with experience in Snowflake
• Experience working in Agile methodologies

• Hands-on expertise in implementing Service Cloud features including Skill-Based Routing and Einstein Gen AI for Service
• Familiarity with Lightning Web Components, Apex, and CI/CD tools within Salesforce
• Experience with JIRA, Notion, and managing sprints for system-related projects

#Financial Technology #Salesforce #Remote Work #Career Opportunity #Competitive Benefits #Tech Innovation

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