Senior Technology Solutions Professional - AI and Automation

at Humana in Topeka, Kansas, United States

Become a part of our caring community and help us put health first

The Senior Technology Solutions Professional devises an effective strategy for executing and delivering on IT business initiatives. The Senior Technology Solutions Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Job Title: Senior Technology Leader – AEP Readiness & Automation

Location: Louisville, KY / Remote

Department: Technology Solutions

Reports To: Director, Technology Solutions

Position Overview:

Humana is seeking an accomplished Senior Technology Leadership Professional to drive AEP (Annual Enrollment Period) readiness, leveraging automation to optimize and streamline key business processes. This leader will partner with cross-functional teams to ensure all technology platforms, Dev Ops practices, and automation initiatives are aligned with organizational goals and compliance requirements, fostering continuous improvement and operational excellence.

Key Responsibilities:

• Lead the technology strategy for AEP readiness initiatives, ensuring high availability, scalability, and resilience of critical systems.
• Collaborate with Product, Operations, and Compliance teams to define requirements and deliver solutions that meet regulatory and business needs.
• Architect and implement automation frameworks to streamline processes, reduce manual interventions, and accelerate delivery timelines.
• Mentor and guide technology teams in the adoption of new tools and practices, fostering a culture of innovation and accountability.
• Ensure comprehensive documentation and reporting of processes, automation strategies, and metrics for executive leadership.
• Proactively identify risks, bottlenecks, and areas for improvement, driving remediation and optimization efforts.
• Maintain up-to-date knowledge of emerging technologies, industry trends, and regulatory requirements relevant to healthcare and AEP operations.

Use your skills to make an impact

Required Qualifications:

• 7+ years of experience in technology leadership roles, with demonstrated success supporting large-scale, time-sensitive programs (preferably in healthcare or regulated industries).
• Deep expertise in Dev Ops, CI/CD, and process automation within complex enterprise environments.
• Proven experience implementing and optimizing Dev Ops governance standards, automation pipelines, and compliance controls (e.g., pipeline templates, automated rollbacks, metrics and KPI tracking, and security integration).
• Strong project management, analytical, and problem-solving skills.
• Excellent interpersonal and communication skills with the ability to influence stakeholders at all levels.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field;
  Master’s degree preferred.
• Experience with AEP or similar annual readiness events in the healthcare insurance industry.
• Familiarity with Humana’s Dev Ops platforms, governance standards, and automation frameworks.
• Certifications in Dev Ops, Cloud Architecture, or Process Automation (e.g., AWS, Azure, Google Cloud, PMP).

Why Humana:

At Humana, we invest in our people and technology to deliver transformative solutions that improve the lives of our members and communities. Join us to help shape the future of healthcare technology.

Additional Information

Work‑At‑Home Requirements

• WAH requirements:
  Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
• A minimum standard speed for optimal performance of 25×10 (25mpbs download x 10mpbs upload) is required.
• Satellite and Wireless Internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel:
While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a…