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HelpDesk/Support Customer Service Rep

Hybrid Customer Experience Lead: Journey & Loyalty

Remote / Online - Candidates ideally in
Wisconsin, USA
Listing for: DXC Technology
Full Time, Remote/Work from Home position
Listed on 2025-12-20
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 120000 - 130000 USD Yearly USD 120000.00 130000.00 YEAR
Job Description & How to Apply Below
A leading IT services provider is seeking a Customer Experience Manager to enhance the Insurance Customers journey. This role involves leading a team to analyze customer feedback and optimize processes for satisfaction and loyalty. The ideal candidate has a Bachelor's degree, 5 years in customer experience, and strong leadership skills. The position offers an office-based environment with some remote work flexibility in Wisconsin.

Competitive salary range is $120,000-$130,000 per year.
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