DevOps Engineer

About the Role

As a Ninja One Dev Ops Engineer, you are a key member of a smart and challenging Dev Ops team. Responsible for the upkeep and well‑being of the Ninja One cloud infrastructure, as well as deployment and release management of our suite of IT Operations SaaS products. You will collaborate with our Development, QA, Security Operations, and Corporate IT teams to ensure that our platform is up and running for our clients.

We are a fast‑paced growing company and you will ride the wave into the future of Dev Ops technology. Implementing CI/CD and creating platform as code across the Ninja One infrastructure landscape. Helping us pioneer new regions and enable us to grow revenue through projects and efficiencies.

We are flexible on remote working from home, if you are located in the USA and reside in one of the following states: CA, CO, CT, FL, GA, IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.

• Design, develop, and deploy secure, compliant infrastructure in AWS. Drive automation in infrastructure deployments while shaping the long‑term technology strategy and planning.
• Lead the development and maintenance of a cutting‑edge CI/CD framework and quality ecosystem, integrating new testing and automation tools to streamline workflows.
• Define and uphold best practices, procedures, and processes to ensure consistent, high‑quality delivery.
• Take charge of delivering complex infrastructure projects, leveraging your expertise across all infrastructure technologies to ensure scalable and maintainable solutions.
• Proactively monitor infrastructure alerts and metrics, offering technical escalation points for production support both during business hours and after‑hours.
• Troubleshoot and support cloud infrastructure, infrastructure as code, monitoring systems, alerting, and lead root cause analysis efforts. Own assigned tasks and tickets, ensuring successful resolution.
• Other duties as needed.

• 6+ years of experience working in a cloud‑based Dev Ops environment, specifically AWS.
• Hands‑on experience developing, securing, and operating highly automated and sophisticated cloud infrastructure solutions in AWS.
• Proficient with tools like AWS Cloud Formation, CDK, Terraform, and SSM Scripts for managing AWS entities and infrastructure automation.
• Comfortable with agile tools (Jira, Confluence, etc.), version control systems (Git, Bit Bucket), and deployment strategies for both iterative and continuous development.
• Deep understanding of CI/CD tools, with Circle
  
  CI experience being a plus.
• Experience in developing, deploying, and integrating software solutions seamlessly within cloud infrastructure.
• Expert in cloud operations, ensuring the scalability, reliability, and maintainability of cloud‑native applications.
• Ability to coach and guide a team, fostering skill growth and career development.
• 5+ years of experience working with
  * nix operating systems (Linux, MacOS, BSD‑variants, IBM AIX).
• 5+ years of scripting experience with languages like Shell (bash, zsh, etc.), Go, Python, PERL, Tcl/Tk.
• 5+ years of experience in production environment monitoring, alerting, and managing change and configuration.
• 5+ years working with cloud‑based data storage technologies, especially S3 and EFS. Familiarity with No
  
  SQL is a plus.
• 3+ years working with message‑oriented middleware and queueing technologies like AWS SNS, SQS.
• Experience with RDBMS (RDS, Aurora, Postgres) is required;
  No
  
  SQL experience will make you stand out.
• Previous experience with caching technologies like Elasti Cache is highly desirable.

Ninja One automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The Ninja One automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. Ninja One is obsessed with customer success and provides free and unlimited onboarding, training, and support.

Ninja One is #1 on G2 in endpoint management, patch management, remote monitoring and…