IT Service Delivery Manager Sr

#
** Description
* *** Job Description
**** Role Overview / Summary
** The
** Senior Engineering Manager
** will serve as the strategic owner and thought leader for the
** Enterprise Query Hub (EQH)
** platform on
** Google Cloud Platform (GCP)**. EQH is a mission-critical operational data store that consolidates customer, account, and transaction data in near real time from multiple
** Systems of Record (SORs)**. This platform enables customer-facing applications to query a consistent, low-latency copy of SOR data—significantly reducing direct reads to SORs and laying the foundation for the bank’s digital transformation and growth strategy.
** Core Responsibilities**
* ** Platform Strategy & Roadmap
** Define, communicate, and govern the multi-year EQH strategy, ensuring alignment with enterprise architecture and business objectives. Drive implementation across
** Bigtable**,
** Dataflow (Apache Beam)**,
** Cloud Composer (Airflow)**, and
** Python**.
* ** Stakeholder Engagement & Influence
** Act as a trusted advisor to senior business leaders, technology partners, and risk/compliance teams. Communicate plans, risks, and measurable outcomes effectively.
* ** Operational Data Store Architecture
** Own the design and evolution of data models, partitioning strategies, and schema management for
** Google Bigtable
** to support high-throughput, low-latency query patterns.
* ** Near Real-Time Data Integration
** Lead event-driven ingestion pipelines (
** Pub/Sub → Dataflow**) and scheduled file ingestion workflows (
** Cloud Composer/Airflow DAGs**) to ensure timely and accurate data synchronization.
* ** Reliability & Site Reliability Engineering (SRE)
** Establish and enforce
** SLOs/SLAs**, observability standards, disaster recovery strategies, multi-region resiliency, and incident management practices.
* ** Security, Risk & Compliance
** Implement and govern encryption, tokenization/masking, and data protection best practices in compliance with regulatory requirements.
* ** Consumer Enablement & APIs
** Deliver well-documented APIs and clear contracts for consuming applications, ensuring ease of integration and scalability.
* ** SOR Offload & Performance Optimization
** Partner with SOR owners to achieve measurable reductions in query volumes and improve system performance.
* ** Financial Transparency & Fin Ops
** Own cloud cost governance, optimize resource utilization, and maintain budget accountability.
* ** People Leadership
** Build and lead a high-performing, multidisciplinary engineering organization. Directly manage
** 12 FTE engineers
** and oversee a significant offshore team. Foster a culture of accountability, technical excellence, and inclusion.
** Basic Qualifications**
* ** Bachelor’s degree
** in Computer Science, Engineering, or related field.
* ** 10+ years of experience
** in software or data engineering, including
** 3+ years in leadership roles
** managing platform or data engineering teams operating mission-critical services at scale.
* Hands-on expertise with
** Bigtable**,
** Dataflow/Apache Beam**,
** Cloud Composer/Airflow**,
** Pub/Sub**,
** Cloud Storage**, and
** CI/CD
** on
** Google Cloud Platform
** or similar cloud technologies (
** AWS/Azure**).
* Proven experience building
** operational data stores**,
** event-driven architectures**, and implementing
** data quality controls**.
* Strong grounding in
** SRE/Dev Ops practices
** and a
** security-first mindset**.
** Preferred Qualifications**
* ** GCP Professional Certifications** (Cloud Architect, Data Engineer).
* Exceptional communication skills with the ability to influence senior stakeholders.
* Experience managing large distributed teams and driving organizational change.
** Exempt Status: (Yes** = not eligible for overtime pay) (
** No** = eligible for overtime pay)
Yes
** Workplace Type:
** Office Our Approach to
** Office
* * Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter.

Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice:
Visit Huntington's Career Web Site for more details.
** Note to Agency Recruiters:
** Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
#J-18808-Ljbffr