Technical Writer; PA, MD and DE State

Technical Writer (PA, MD & DE State)

Join to apply for the Technical Writer (PA, MD & DE State) role at BVA Bear's IT Solutions
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• Health insurance

• Develop and maintain user guides, technical documentation, online source docs, libraries, templates, and documentation standards.
• Administer documentation standards and template management; ensure consistency and accessibility (e.g., Section 508).
• Establish and operate version control procedures for documentation; prioritize requests and estimate effort.
• Educate teams on documentation processes, online publishing procedures, and versioning best practices.
• Manage documentation schedules; coordinate inputs from SMEs, engineers, QA, and product teams; conduct post‑project reviews.
• Own documentation libraries and quality standards; perform editorial reviews; ensure accuracy, clarity, and completeness.
• Lead and mentor other writers; assign work, track progress, and enforce documentation workflows.

• Bachelor’s degree in Technical Communication, English, Information Systems, or related field (or equivalent experience).
• 3–5+ years’ experience creating technical and user documentation in public sector or regulated environments.
• Experience with documentation standards, template management, and version control for docs (Git, SharePoint, Confluence).
• Ability to prioritize documentation requests, estimate effort, and manage schedules.

• Proficiency with authoring/publishing tools (Word, Confluence, Markdown, Sphinx, DITA, Adobe, or similar).
• Strong editorial skills: structure, clarity, audience targeting, and adherence to style guides.
• Collaboration and coordination across SMEs, engineering, QA, product, and training teams.
• Experience running quality reviews, scheduling content releases, and conducting retrospectives/post‑project reviews.

• Certified Professional Technical Communicator (CPTC) or equivalent.
• PMIACP® or Agile related training for teams using Agile/hybrid delivery.

This position is restricted to U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (such as a U.S. passport, birth certificate, or Certificate of Naturalization) prior to employment. Non‑citizens, including lawful permanent residents (Green Card holders), are not eligible for this role.

BVA Bears IT Solutions is committed to providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic information, military/veteran status, or any other characteristic protected by law.

Flexible work from home options available.