Audiovisual Support Engineer, School of Law

Audiovisual Support Engineer, School of Law

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The University of Virginia’s School of Law is seeking an Audiovisual Support Engineer to join the Law IT team. The School is consistently recognized as one of the top law schools in the country, with a dynamic and diverse faculty who excel in teaching, scholarship, and service. The environment is both active and vibrant, with numerous faculty‑ and student‑organized events taking place year-round.

The School takes pride in its collegiality and its commitment to excellence and service.

The Audiovisual Support Engineer will be responsible for overseeing and supporting the audiovisual (AV) systems in the Law School’s classrooms, conference rooms, and event spaces. Key duties include diagnosing and resolving AV issues, managing system functionality, providing training, recommending strategic enhancements, and overseeing equipment installation and deployment. The role also involves collaboration with internal teams and external partners. Some assistance with help desk walk‑ins, phone, and email support troubleshooting general issues with mobile devices, laptop, desktop, and software is also expected.

This is an in‑person position ineligible for remote work during the first year of employment. This position will include some evening and weekend work, as needed.

• Proactively enhance the Law School’s AV capabilities by recommending innovations and managing infrastructure through usage tracking, replacements, and strategic planning.
• Collaborate with AV integrators, architects, and contractors on major AV installations and upgrades. Install and configure new AV equipment, review product features, and maintain accurate inventory records.
• Provide course, events, and day‑to‑day support to Law School employees, students and guest speakers. Support levels vary and could involve supplemental setups, microphone/speaker management, recordings, and web conferencing.
• Respond to service requests, diagnose AV issues, and deliver timely solutions for internal and external clients while maintaining clear documentation of issues and providing resolutions into a help desk ticketing system.
• Conduct regular room checks to ensure all AV systems function properly and address issues proactively.
• Provide training and support for faculty, staff, and students on classroom technology and loanable equipment; develop clear documentation and help guides.
• Work closely with a team of IT professionals and actively participate in team meetings.
• Provide baseline IT support for Tier 1 technology needs.

• Bachelor’s Degree plus two or more years of relevant experience required.
• Strong knowledge of AV systems (Crestron, Qsys, Epiphane Pearl, Panopto, Canvas, Shure Microflex, Zoom, and Airtame) preferred.
• Ability to design, configure and maintain AV systems within a Class A, B and C IPv4 private addressing networking infrastructure desirable.
• Excellent oral and written communication skills with the ability to support both technical and non‑technical users.
• Commitment to continuous improvement.
• Ability to work collaboratively with a diverse range of users and skill sets.
• Ability to collaborate effectively with IT and AV engineers to achieve collective outcomes.
• Knowledge of applying AI solutions to AV infrastructure and optimizing workflows and increasing efficiencies in AV support is desirable.
• Excellent organizational skills, with the ability to simplify and clarify complex processes, and manage multiple projects simultaneously.
• Ability to function effectively in a team environment, often with minimal supervision, to achieve results and meet goals in a service‑oriented environment.
• Demonstrated ability to review, interpret, and make professional judgments on complex issues while maintaining a consistent level of support.

The position requires the ability to lift computer equipment and printers up to 50 lb and connect and disconnect computers and peripherals under desks. In addition, this job requires sitting/standing for prolonged periods, frequently bending/stooping/walking…