Pre-Sales Engineer

Pre-Sales Engineer

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next.

We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

A Pre-Sales Engineer at Zerto (HPE) is responsible for driving technical success in the sales cycle by demonstrating the value of Zerto’s IT Resilience Platform as well as our Data Protection Portfolio. This includes conducting discovery sessions, delivering product demos, designing disaster recovery and data protection solutions, and supporting POCs. The role bridges technical expertise with business outcomes to help customers achieve resilience, recovery, and data mobility goals across on‑prem and cloud environments.

• Applies advanced knowledge of the company's portfolio, articulating proposals, and ensuring customer's business and technical needs are being met.
• Identifies key risks to ensure the customer's business and technical requirements are met, detailing key value points for the rest of the account team.
• Provides input to address key end‑customer IT trends, requirements, gaps, or unmet needs.
• Translates the functional design of a solution into a technical design and architecture that can be scaled to accommodate growth.
• Communicates how the solution value proposition addresses customer business needs.
• Tracks industry trends and emerging technologies (as well as competitor offerings and activities) leveraging this knowledge with the customer’s technical environment.
• Shows customers how to migrate and/or integrate technologies in new or existing environments.
• Contributes to industry developments through contributions (content support, presentations, demos, booth support) at conferences, industry events, and utilizing social media.
• Designs and delivers solutions aligned to customer's business requirements, leveraging knowledge of the industry and the customer's technical environment.
• Participates in deep‑dive discussions and articulates the value proposition, defines key differentiators, and drafts high‑level solution designs.
• Delivers optimal results, balancing costs, scope, scale, and benefits to deliver superior value.
• Participates in the account's business planning processes.
• Collaborates proactively with account team leadership (HPE and Partners) to develop and communicate key value propositions, negotiation points, and identify overlooked opportunities within assigned accounts; uses expertise to lead the creation of complex solutions.
• Successfully maps the right partner to an opportunity and transfers knowledge to external partners, delivering effective results to the customer.
• Proactively build the pipeline by identifying opportunities (e.g., enhancements, unmet or unrecognized needs, up‑selling, and cross‑selling opportunities) within the account.
• Monitors the account pipeline and nurtures active deals from the opportunity to close.
• Actively participates in sales forecast meetings and provides feedback to accelerate the sales lifecycle.
• Documents ongoing work (activities, tasks) throughout the sales cycle using specific tools and resources and sharing best practices with peers and partners to collaborate more effectively.
• Develops and nurtures professional working relationships with the customer technical teams and with key executives, based on an understanding of the customer's ecosystem, business needs, and how HPE can deliver value and business outcomes.
• Proactively shares knowledge with peers and helps develop more junior team members.