DevOps Engineer - Remote; Req

Founded in 1994 and celebrating 30 years in business, Mindex is a software development company with a rich history of demonstrated software and product development success. We specialize in agile software development, cloud professional services, and creating our own innovative products. We are proud to be recognized as the #1 Software Developer in the 2023 RBJ's Book of Lists and ranked 27th in Rochester Chamber’s Top 100 Companies.

Additionally, we have maintained our certification as a Great Place to Work for consecutive years in a row. Our list of satisfied clients and #ROCstar employees are both rapidly growing— Are you next to join our team?

Mindex’s Software Development division is the go-to software developer for enterprise organizations looking to engage teams of skilled technical resources to help them plan, navigate, and execute through the full software development lifecycle.

We are seeking a skilled Dev Ops Engineer to support and scale modern AI-powered platforms, including AI/ML services and Virtual Agent systems.

This role focuses on building reliable CI/CD pipelines, automating cloud infrastructure, and ensuring high availability, security, and performance across cloud-native, distributed environments. You will collaborate closely with software engineers, data scientists, and product partners to deliver resilient, scalable platforms that power intelligent applications.

• Design, implement, and manage CI/CD pipelines using Git Hub Actions, Git Ops, GCP-native tools, Azure Dev Ops, and Jenkins.
• Develop, automate, and maintain infrastructure as code across multi-cloud environments (GCP, Azure; Kubernetes, Cloud Run, AKS, GKE).
• Build, deploy, and operate containerized services, ensuring health, security, scalability, and high availability.
• Integrate tools, platforms, and APIs to streamline operations across AI/ML and virtual agent ecosystems.
• Develop and maintain automation scripts and tooling using Python, Shell, and Java/Groovy where appropriate.
• Monitor system and application health, implement proactive alerting, and continuously improve reliability and performance.
• Troubleshoot infrastructure, networking, and deployment issues across cloud services and application stacks.
• Collaborate with engineering and product teams to optimize release processes and platform reliability.
• Promote Dev Ops best practices and maintain clear documentation for system architecture, operations, and troubleshooting.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 3+ years experience as a Dev Ops Engineer, Site Reliability Engineer, or similar role in cloud-based environments.
• Strong hands-on experience with modern CI/CD pipelines and automation practices.
• Proficiency with infrastructure as code, containerization, and orchestration technologies (Terraform, Docker, Kubernetes).
• Solid programming and scripting skills in Python and at least one additional language (Shell, Java, or Groovy).
• Hands‑on experience with cloud platforms, particularly Google Cloud Platform and/or Azure.
• Strong understanding of cloud networking, security best practices, and scalable system design.
• Experience building and supporting automated deployment, monitoring, and alerting solutions.
• Ability to work effectively in a fast‑paced, collaborative engineering environment.

• Experience supporting AI/ML platforms, MLOps workflows, or conversational / virtual agent systems.
• Familiarity with multi‑cloud architectures and additional cloud providers (AWS, Azure, GCP).
• Exposure to security automation, compliance, or reliability engineering best practices.

• Prolonged periods sitting at a desk and working on a computer
• No heavy lifting is expected. Exertion of up to 10 lbs.

• Tickets to local sporting events
• Team building events
• Holiday and celebration parties

• Leadership training
• License to Udemy online training courses

• Growth opportunities

• Health insurance
• Paid holidays
• Flexible time off
• 401k retirement savings plan and company match with pre‑tax and ROTH options
• Dental…