Sr. IT SOX Audit & Compliance Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

This position will be part of the DTS (IT Ops) group overseeing IT Internal Controls over Financial Reporting (ICFR) design and implementation. This role will require thorough understanding of internal controls, COSO framework and accounting principles.

The IT SOX and Audit Compliance Manager plays a critical role in the Second Line of Defense by independently overseeing and challenging the effectiveness of the organization’s IT SOX controls and internal controls. This position ensures that the company’s IT environment maintains strong internal controls, adheres to regulatory requirements, and effectively addresses audit findings, thereby managing and mitigating IT compliance risks.

This position is an indivdual contributor role reporting to the Director of Application Support and Operations.

• Enhance the Company’s Internal Controls and IT SOX Program and ensure compliance with accounting policies and SOX regulations
• Review and update the Company’s risk and control matrix and internal control documentation to maintain and update key controls and narratives
• Collaborate with process owners/managers to ensure ownership of all significant processes and controls
• Work with all relevant system and IT/Technology owners to review the design, implementation, and evaluation of IT general controls and automated system controls/configurations
• Serve as a technical resource on all internal control and process improvement matters, including development, refinement, and documentation of internal controls and processes for all departments and new strategic initiatives
• Support the execution of first line of defense testing of controls to evaluate the design and operating effectiveness of controls
• Perform follow‑up on the status of outstanding deficiencies and assist process owners in the design and implementation of process improvements and remediation action items
• Act as the point of contact for external and internal audit to support testing, walkthroughs, process reviews, and PBC requests as it relates to internal controls
• Assist as necessary with SOX walkthroughs in partnership with the Internal Audit SOX team and the Company’s external auditors
• Collaborate with process, control, and system owners to develop and provide training programs on SOX industry leading practices and risk management
• Review and validate management’s remediation plans for audit findings to ensure they effectively address the root cause and are implemented in a timely manner

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

• Bachelor’s degree in Information Technology, Accounting, Finance, or a related field
• 12+ years of relevant work experience (Big 4 public accounting and corporate SOX experience in a multi‑national public company)
• Professional certification such as CISA, CPA, CIA, or similar
• Strong understanding of the Sarbanes‑Oxley Act, the 2013 COSO framework, and SEC guidance for management’s assessment of internal controls over financial…