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Technical Support HelpDesk/Support IT Support

Remote Tier 1 Tech Support Specialist

Remote / Online - Candidates ideally in
Cedar Rapids, Linn County, Iowa, 52404, USA
Listing for: Aureon
Full Time, Remote/Work from Home position
Listed on 2025-12-22
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology services company is seeking a Tier 1 Technical Support Representative to provide remote support in Iowa. The role involves inbound telephone, email, and chat support, ensuring customer inquiries are addressed thoroughly and professionally. Ideal candidates should have excellent communication and interpersonal skills, along with 1-2 years experience troubleshooting technical issues. This full-time position offers opportunities for professional development and a comprehensive benefits package including health and PTO.
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