Senior Director BPS Solution Architect Lead - REMOTE U.S

Req :334573

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Digital BPS Solution Architect Lead to join our team in the United States (US).

The BPS industry is undergoing a dramatic transformation, driven by rapid advancements in intelligent automation and AI. Your expertise will ensure that our clients receive forward‑thinking solutions that address their unique business challenges while aligning with industry best practices. Your role is crucial for NTT DATA as we expand our global footprint, drive revenue growth, and deliver unmatched value in a highly competitive market.

• Innovation: You will refine our service offerings and technical solutions, and drive continuous innovation that aligns with client needs and market demands.
• Client Engagement: You will propose innovative solutions and deliver value‑added architectural designs that will strengthen client relationships and foster long‑term partnerships.
• Solution Design: Drive solution design by collaborating with stakeholders at all levels to align technical solutions with business objectives and deliver exceptional client value.
• Lead Technical Architecture: Lead and provide architectural expertise for BPS solutions to ensure solutions align with client business goals and future‑thinking industry best practices.
• Solution Ownership: Own the end‑to‑end solutioning process, independently responding to RFPs and developing compelling, differentiated proposals.
• Technology Consulting: Provide expert consulting on technology options, leveraging GenAI and AI‑based platforms to maximize client outcomes.
• Requirements Definition: Facilitate workshops and close discussions with client stakeholders to draw out and define both technical and functional requirements.
• Thought Leadership: Develop and articulate Points of View that outline scope, due diligence, approach, and business/cost benefits for clients and internal teams.
• Global
  
  Collaboration:
  
  Collaborate closely with NTT DATA’s global business and technical stakeholders to deliver scalable, innovative solutions across regions.
• Revenue Growth: Drive revenue generation through your technical expertise and ability to identify upsell and cross‑sell opportunities.

• 10+ years of experience in solution architecture with an emphasis on business process services (BPS).
• 7+ years of experience with deep industry knowledge in any of the following industries:
  Healthcare, BFS (Banking, Financial Services)
• 5+ years of hands‑on experience with automation and machine learning solutions.
• 5+ years of experience developing financial models for solution proposals.
• Experience communicating business value propositions to executives—both orally and in writing.
• Bachelor’s degree in computer science or a related field.

• Master’s or PhD degree.
• Certification or advanced degree in AI or machine learning.
• Experience designing solutions for global clients.
• Strong executive‑facing presence and customer acumen.
• Proven ability to work independently and as part of a global team.

• Forward‑thinking and passionate about the future of BPS, intelligent automation, and AI.
• Eager to stay ahead of industry trends and proactively drive innovation.
• Strong communicator with the ability to influence stakeholders at all levels.
• Analytical, detail‑oriented, and able to balance technical depth with practical business acumen.
• Collaborative, adaptable, and committed to continuous learning and professional growth.

Location: Remote (Continental U.S., near a major airport, preferred time zones Central and Eastern; up to 50% travel required)

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and…