Senior CRM Consultant; Texas

Senior CRM Consultant (Texas)

Job type: Permanent
Salary: $150,000 - $170,000 + bonus
Location: Texas, United States
Visa requirements: US Work Authorization (no sponsorship provided)

Company: Our client is a specialized consulting firm with two consultants delivering high-impact data and insights solutions across three practice areas:
Customer Relationship Management, Business Intelligence & Analytics, and Enterprise Performance Management. Operating with a lean, high-performance model, the company relies on exceptional talent to deliver superior client outcomes.

• Design and implement CRM solutions on Creatio for enterprise clients, with exposure to BI/Analytics and EPM practice areas.
• Support senior leadership as a trusted advisor to mid-level and senior stakeholders on CRM strategy and customer experience optimization.
• Contribute to business development through technical expertise in CRM best practices and solution design.
• Manage individual CRM work streams and smaller engagements while maintaining quality and delivery standards.
• Collaborate with and learn from Principal Consultants, developing technical excellence in CRM technologies and professional skills.
• Contribute to the evolution of the firm's CRM service offerings, methodologies, and technical capabilities.
• Support firm representation at industry events, conferences, and client presentations focused on CRM and customer experience topics.

• Extensive CRM solution delivery experience, from requirements through to deployment.
• Prior experience in a CRM-focused consulting / professional services environment.
• Experience with CRM data migration, integration, and basic analytics initiatives.
• Exposure to marketing automation platforms and customer data platforms (CDPs).
• Demonstrated ability in client relationship management and interest in business development within the CRM domain.
• Awareness of AI/ML trends and their applications in CRM, customer analytics, and marketing automation.

• Strong expertise in custom development on a major CRM platform (Salesforce, Microsoft Dynamics 365, Hub Spot, Oracle CX, Creatio).
• Experience in CRM integrations using APIs, middleware, and .NET applications.
• Proficiency with C# and .NET frameworks for CRM integrations and custom solutions.
• Solid technical skills including SQL, Python, cloud platforms, and database architectures.
• Familiarity with complementary BI/Analytics tools (Tableau, Power BI, Einstein Analytics) and EPM solutions.

• Bachelor's degree in STEM field or business;
  Master's degree preferred.
• 3-5 years of consulting or industry experience in CRM solutions and customer experience optimization.

Competitive salary, remote work flexibility, professional development opportunities, exposure to cutting-edge CRM technologies, and collaboration with industry leaders.

We support accessibility throughout the application process. Please let us know if you require any adjustments.

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