Network Systems Analyst

Bring your IT systems expertise and problem-solving skills to the City of Santa Rosa.

Join our Team!

The City of Santa Rosa is committed to building a workforce reflective of our community and establishing a lasting culture of equity and belonging within our organization. Our collective talents and expertise contribute to high-quality public services that support a vibrant, resilient, inclusive City for our community and visitors. We celebrate a diverse workforce and welcome all qualified candidates to apply.

In addition to offering a rewarding work environment, opportunity for career growth, and an excellent salary, the City of Santa Rosa provides a generous suite of benefits, including retirement through CalPERS, a competitive leave accrual package, your choice between health plans, and top of the line employer paid (free to you) vision and dental coverage. More information regarding benefits associated with this position can be found on our Miscellaneous Employee Benefits page.

• 12 paid holidays annually, plus 2 to 3 "floating" holidays per year depending on years of service
• A flexible work schedule (9/80)
• Up to 50% hybrid remote work – after 6 months of employment
• $500 annually for wellness
• The City is a Public Service Loan Forgiveness Program (PSLF) Employer

As a Network Systems Analyst, you will perform advanced and independent technical and analytical work required to design Citywide Information Technology systems and infrastructure and resolve complex problems. Network Systems Analysts are part of a team responsible for all aspects of the Citywide Windows‑based data center operation, including design and support of storage data, virtualized and physical hardware, networks, security, operating systems, telecommunications, and server‑based application software in the City's network domain.

• Assist in the upgrade of core and edge network switches across multiple locations and migrate to a software‑defined network fabric to improve resiliency, security, and simplify management
• Act as a technical lead for servers hosting critical applications, including ERP software, by overseeing operating systems, storage, web services, and SQL databases within an on‑premises datacenter environment to ensure reliability and performance
• Act as a technical lead for endpoint management and monitoring, including architecting system images, automation of software packages, and configuration/tuning of system performance monitoring and alerting using enterprise grade systems management platforms
• Adhering to cybersecurity best practices, redesign and deploy firewall group policies to servers and endpoint devices to improve network segmentation and strengthen overall network security.
• Planning the upgrade and/or migration of Windows servers running both IIS and SQL to the latest version of Windows and SQL server, leveraging scripting via powershell, including coordination and communication with internal, inter‑departmental, and external stakeholders.
• Design, implementation, testing, and documentation of business continuity and disaster recovery strategies and technologies to ensure organizational alignment with the city's recovery point and recovery time objectives.

Join in the mission of the Information Technology Department to develop, leverage, and implement technology to make Government more efficient, transparent, and responsive to the public and drive business efficiency and digital government through deployment of solutions at the mobile, desktop and core systems level.

The ideal candidate will possess:

• Experience designing and implementing IT systems (network design & systems architecture);
• Experience establishing and maintaining comprehensive security measures, maintaining IT infrastructure, and SQL administration, VMware and AD management; and
• Strong technical problem‑solving skills.

Please complete an application and thoughtful, thorough answers to the supplemental questions. As part of the selection process, your responses to these questions will be scored using criteria specific to this…