Learning Designer: AI and Leadership Development

Learning Experience Designer: AI and Leadership Development

Join us to apply for the Learning Experience Designer: AI and Leadership Development role at Jack Henry. At Jack Henry, we’re more than a technology company; we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people‑inspired innovation, empowering financial institutions to deliver seamless, secure, and human‑centered experiences.

We deliver cutting‑edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you’re ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence, we’d love to meet you.

Join our dynamic team dedicated to empowering leaders at all levels through innovative and impactful learning solutions. This pivotal role is an opportunity to define and drive how Artificial Intelligence (AI) transforms our leadership learning experiences and workflows, ensuring our programs are not only effective but also scalable and personalized. We are seeking a forward‑thinking designer to shape the future of leadership training.

This is a remote position, and candidates must live within approximately a 70‑mile radius of our office locations in Allen, TX;
Springfield, MO; or Monett, MO. All positions, regardless of location, may require an onsite interview or in‑person onboarding requirement to verify your identity.

• Be an AI pioneer: collaborate on design and development of next‑generation learning experiences powered by AI and automation.
• Technology innovator: prototype new technologies, contribute to implementation of cutting‑edge solutions, and continuously research and evaluate emerging tools in the learning space.
• AI agent management: create, manage, and optimize basic AI agents and tools used to deliver effective learning.
• Collaborative design: create and deliver impactful learning solutions.
• Team connector: share findings and help team members adopt new strategies and technologies effectively.
• Data detective & flexible support: drive the collection and organization of learning data to track impact and inform smarter design decisions; tackle other exciting projects and duties as needed.

• Minimum of 18 months of experience with technology implementation, AI/tool management, workflow automation, or content development in a technical or learning environment.
• Direct experience applying AI tools to enhance productivity or content creation in a technical or learning context.

• Bachelor’s Degree.
• Experience facilitating virtual or in‑person training.
• Familiarity with workflow automation tools to automate routine learning tasks such as data entry, reporting, or notification delivery.
• Direct experience configuring, training, or managing AI agents used for support or content delivery.
• Experience with collecting, interpreting, and presenting learning data from various sources to drive improvements in learning design and delivery (experience with Tableau, Power BI, or standards such as xAPI is a plus).
• Familiarity with instructional design methodology and adult learning theory.

If you got this far, we hope you’re feeling excited about this opportunity. Even if you don’t meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It’s more than a tagline; it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and…