Technical Writer
Washington, USA
Listed on 2025-12-24
-
IT/Tech
Technical Writer, IT Consultant
Job Information
Location:
WASHINGTON, DC, United States
Posted:
Dec 3, 2025
Category:
Communications – Technical Writer/Ed
Schedule:
Full-time
Shift: Day Job
Travel:
No
Minimum
Clearance Required:
None
Clearance Level: Public Trust (must be able to obtain)
Remote Work:
On-Site
Benefits:
Security & Citizenship Requirement
Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and must be able to obtain a Public Trust clearance.
Role Overview
We are seeking an IT Technical Writer responsible for researching, writing, and editing materials related to IT processes, plans, procedures, work instructions, knowledge articles, reports, manuals, briefs, proposals, instructional material, catalogs, technical publications, and/or software and hardware documentation. The writer will obtain technical data through independent observation, review with technical staff members, and studies of published materials and existing documentation. The writer will interface with users, specialists, analysts, programmers, and others to obtain background information on technologies, methods, and standards.
The writer will revise text and recommend changes in scope, format, and content to ensure conformance with established standards, edit or standardize material prepared by other writers, and perform final quality assurance on all documentation.
- Facilitate IT service management, project lifecycle, and business process discussions with peers and customers.
- Skilled with Office 365 and Visio; able to create/edit workflows and identify process bottlenecks, gaps, and potential improvements.
- ITIL Foundation v3 or v4 credentials and some project‑lifecycle (waterfall/agile) training preferred.
- 1–2 years of experience creating/editing IT project lifecycle‑based documentation or documentation supporting IT service‑management changes.
- 6 years of experience and proficiency in writing and editing documents.
- Bachelor’s degree in English, Literature, or related discipline. A Master’s degree in the fields described in Minimum Education grants one year of specialized experience; if you have at least nine years of experience, a degree is not required.
- At least 2 years of support for IT Operations or related IT content.
- Highly motivated, self‑directed, and responsible.
- Effective communicator, relationship builder, writer, and editor.
- Ability to ascertain information about current organizational processes and how to capture IT Service Management and Technical Operations procedures.
- Identify concept solutions and collaborate with cross‑functional resources to analyze program information, quality‑check artifacts, and deliver agreed‑upon client requirements on time.
- Detail‑oriented.
- Ability to understand technical conversations, ask appropriate questions to uncover gaps and bottlenecks, and lay out logical ordering of steps to achieve smooth completion or modification of documentation.
- Ability to document and/or quality‑check operational processes, procedures, knowledge, and client deliverables.
Target Salary Range
$40,001 – $80,000 (typical range based on experience and other factors)
OverviewSAIC accepts applications on an ongoing basis with no deadline. SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our portfolio includes secure high‑end solutions in mission IT, enterprise IT, engineering services, and professional services across defense, space, civilian, and intelligence markets. For more information, visit
SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, it has annual revenues of approximately $7.5 billion.
Internal ApplicantsPlease apply through the internal career site here.
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