Software Engineering Manager - Developer Enablement & Integration Platform; Remote

Resp & Qualifications

Join our team to lead the creation of Care First’s next-generation Integration Platform, seamlessly blending API‑first design with a product-based approach to advance our cloud‑native strategy. Play a pivotal role in transforming how we operate, enabling faster innovation, streamlined execution, and cost‑effective solutions that scale across our Enterprise Portfolio.

Care First is undertaking a digital transformation which requires enterprise agility paired with the retooling of our technology stack to speed‑up delivery and to expand our reach. The Digital Factory organization is leading this charge by advancing our Scaled Agile Framework (SAFe) ways of working across the organization. To drive this transformation, the Platform Engineering Manager is a key role within the Integration & Interoperability team that builds technical depth, expertise, and resource management within the Nexus platform.

• Partner with architecture and product management to determine platform strategy, roadmap, target state technology.
• Define and lead the C4E vision, operating model, and roadmap for technology enablement, platform engineering, and integrations.
• Champion a culture of self‑service, reusability, and automation across engineering and product teams.
• Drive adoption of internal developer platforms (IDPs), CI/CD pipelines, and cloud‑native tooling.
• Lead the enablement of modern integration strategies (e.g., event‑driven architecture, API‑first design, microservices).
• Oversee capacity and resource planning by effectively balancing internal team resources and vendor resources to ensure platform scalability, performance, and reliability.
• Evaluate and support vendor selection for technology and system implementors.
• Develop, manage, and optimize resource and technology budgets.
• Focus on stable platform operations, resolve incidents within defined SLAs, and continuously improve operational KPIs and processes.
• Ensure uptime, reliability, and performance while addressing technical issues and maintaining platform health.
• Participate in continuous improvement initiatives and system demos for critical redesigns or new technology updates.
• Advise on technical solutions, high‑level effort estimates, and alternatives for large portfolio epics.
• Oversee vendor code quality, ensure timely testing with appropriate test cases, and drive accountability for vendor deliverables.
• Collaborate with Product Manager to refine features, decompose epics, and track OKRs to support enterprise product strategy.
• Inspire and guide team members through coaching, mentorship, and by fostering a culture of collaboration and innovation.
• Establish clear goals, provide regular feedback, and foster an environment of accountability and excellence for team members.
• Support team growth through training, skill enhancement and opportunities for professional development.

This position manages people.

Education Level: Bachelor’s Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor’s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

• 5 years related professional experience.
• 1 year supervisory experience or demonstrated progressive leadership experience.

• Skilled in leading ideation sessions and capturing requirements across teams.
• API Engineer Certification/API Design Associate Certified Developer.
• Azure Developer Associate (AZ‑204).
• ITIL Certification/API Design.
• Apache Kafka Certification.
• Knowledge of architecture dependency maps and OKR reporting.
• Advanced Degree.

• Strong knowledge of platform architecture and system design, skilled in cloud environments and event‑driven systems.
• Strong verbal, written, and professional communication skills.
• Knowledge of Interoperability Standards (FHIR, CCDA, HL7).
• Knowledgeable in OKR reporting and ITIL practices.
• Certified in API design and development.
• Experience in optimizing vendor and internal team resources.
• Experienced in asynchronous messaging (Apache Kafka, Kafka Streams) for distributed system…