Implementation Consultant; REMOTE - US or Canada

Implementation Consultant (REMOTE - US or Canada)

Join to apply for the Implementation Consultant (REMOTE - US or Canada) role at Hexagon Asset Lifecycle Intelligence
.

• Works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users.
• Determines client’s objectives by reviewing business functions; gathering information; and evaluating output requirements and formats.
• Performs multiple work assignments including configuring, testing, documenting, and developing solutions.
• Designs solutions by analyzing requirements; constructing workflow charts and diagrams; studying client system capabilities; writing specifications.
• Improves solutions by studying client current practices; designing modifications, use cases, design documents and suggesting best practices.
• Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
• Maintains user confidence and protects operations by keeping information confidential.
• Applies analytical and technical thinking within areas of assigned responsibility to resolve routine client issues and challenges by identifying possible alternatives and providing recommendations.
• Leads preparation of testing scripts and materials; supports and performs unit, system, and integrated testing tasks.
• Works with training team to develop application‑specific training curriculums and materials and supports training classes for client.
• Maintains professional and technical knowledge by attending Eco Sys educational workshops; reviewing professional publications; establishing personal networks; benchmarking state‑of‑the‑art practices; participating in professional societies.
• Tests and troubleshoots functionality of installed systems.
• Identifies and documents technical issues to be escalated to the product and system integration teams for resolution.
• Provides feedback based on client experiences to the product and professional services teams for product and process improvements.
• May work on pre‑sales activities.

• Bachelor’s Degree or relevant experience including a minimum of 3 years of COTS / packaged software implementation experience.
• Minimum 3+ years’ experience with Eco Sys or a comparable enterprise project controls tool.
• Experience with Eco Sys configuration is a plus.
• Minimum 3+ years’ experience Project Cost Controls space and / or Industry.
• Experience in leading consulting, process design and SDLC.
• Understanding of software methodologies (waterfall, iterative and incremental).
• Providing feedback based on client experiences and working directly with clients.
• Highly self‑motivated and directed with keen attention to details.
• Proven analytical and problem‑solving abilities.
• Keen attention to detail.
• Strong leadership and interpersonal skills.
• Building knowledge on multiple products.
• Managing client expectations.
• Crafting business outcome requirements.
• Identifying upselling opportunities.
• Estimating and scoping organization engagements.
• Ability to effectively prioritize and execute tasks in a high‑pressure environment.
• Ability to lead in a team‑oriented, collaborative environment.
• Ability to travel up to 50%.

Hexagon will not sponsor applicants for a work visa for this position.

Hexagon is the global leader in enterprise software, empowering organizations to build a safer, more sustainable and efficient future. We transform complex data into actionable insights that drive smarter decisions, modernize operations and accelerate digital maturity across industries that matter most — public safety, defense, transportation, government, industrial facilities and physical security.

Hexagon (Nasdaq Stockholm: HEXA

B) has approximately 24,800 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at

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