Federal Observability Engineer; Clearance Required - Secret), Hybrid Remote & On-Site AL, UT

Position: Federal Observability Engineer, (Clearance Required - Secret), Hybrid Remote & On-Site AL, UT, [...]
Location: Sunset

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next.

We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

You will be part of a larger technical team, working as an Observability Engineer in an Ops Ramp environment. You will be responsible for designing, implementing, and maintaining the observability infrastructure that provides deep insights into the health, performance, and behavior of HPE’s PCE environment and Cloud infrastructure in support of a Federal Customer. You will work closely with development, operations, and other teams to proactively identify and resolve issues, improve system performance, and optimize resource utilization.

Requirements

• US Citizenship Required
• Clearance Required:
  Secret
• Flexible Hybrid Role with requirement to work onsite at customer location as required
• Schedule:
  
  M-F 9‑5, Candidate must be flexible to work evening and weekends if required
• Flexibility to work on a monthly rotation schedule required

Responsibilities include Ops Ramp Platform Expertise

• Deeply understand and effectively utilize the full capabilities of the Ops Ramp platform for:
• Metrics Collection & Analysis: Configure and manage data sources, define and monitor KPIs, and analyze performance trends.
• Log Management: Configure log collection, aggregation, and analysis within the Ops Ramp platform.
• Alerting & Notifications: Create and manage alerts, define escalation paths, and integrate with incident management systems.
• Automation: Develop and implement automated workflows and remediation actions within the Ops Ramp platform.
• Reporting & Dashboards: Design and build custom dashboards and reports to provide key insights into system health and performance.

Observability Infrastructure

• Design, implement, and maintain observability solutions utilizing Ops Ramp as the core technology.
• Integrate Ops Ramp with other monitoring and observability tools as needed (e.g., Prometheus, Datadog, Elastic Stack).
• Ensure data quality and integrity within the Ops Ramp platform.

Incident Management

• Utilize Ops Ramp data to troubleshoot and resolve performance issues, application errors, and other operational problems.
• Collaborate with development and operations teams to identify and fix root causes of issues.
• Participate in incident response activities, leveraging Ops Ramp data to accelerate resolution.

Continuous Improvement

• Continuously evaluate and optimize the performance and effectiveness of the Ops Ramp platform.
• Stay updated on the latest features, enhancements, and best practices within the Ops Ramp ecosystem.
• Proactively identify areas for improvement and implement necessary changes.

Knowledge and Skills Technical Skills

• Strong understanding of cloud computing platforms (AWS, Azure, GCP).
• Experience with containerization technologies (Docker, Kubernetes).
• Proficiency in scripting languages (Python, Go, Bash).
• Experience with SQL and No
  
  SQL databases.
• Knowledge of networking protocols (TCP/IP, HTTP).
• Proven experience with the Ops Ramp platform is a strong plus.
• Experience with at least one other observability tool (Datadog, New Relic, Prometheus, Grafana, Elastic Stack, Splunk) is preferred.

Soft Skills

• Excellent communication and collaboration skills.
• Strong analytical and problem‑solving skills.
• Ability to work independently and as part of a team.
• Passion for learning and continuous improvement.

Education and Experience Required

• US Citizen, Secret Clearance Required.
• Certifications
  
  Required:
  
  DD8750 - Security Plus or higher Security Certification (CISSP, CASP, etc.).
• OS level certifications are a plus.
• Bachelor's degree preferred or Associate degree holder (technical field) with 6‑8 years working experience in related fields desired.

Salary and Benefits

USD Annual Salary: $ - $. HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be a global team that is representative of our customers in an inclusive environment.

Equal

Employment Opportunity

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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