Epic Application Analyst - Laboratory

Epic Application Analyst - Laboratory (Beaker CP)

Position Summary The Analyst is responsible for planning and executing all facets of the life cycle for the Epic and third‑party applications supporting Kootenai Health, our affiliates, and downstream customers. This role focuses on the Epic Beaker Clinical Pathology (CP) module and requires strong knowledge of laboratory workflows, including Blood Bank operations
. The Analyst assists in the analysis, design, implementation, optimization, and support of Epic modules and third‑party applications. They will know the technical capabilities of the systems they support, as well as understand data elements, interfaces, and the workflow and functional use of Epic modules and third‑party applications. They will participate in new module or new application implementation and upgrades, and will act as a liaison between departmental staff, Information Systems staff for all facilities, and application vendors.

This position is US‑Remote Eligible. Currently, Kootenai Health employees cannot be located in:
California, Hawaii, Massachusetts, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Rhode Island, Vermont, Washington D.C., West Virginia, or Wyoming. This list is continuously evolving and may be updated.

Responsibilities

Performs in‑depth analysis of current and future workflows, data collection, report details, and other technical issues associated with the Epic EHR and designated third‑party applications

Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the system

Investigates standardization and process improvement opportunities while making build decisions

Validates data is accurate and meets business requirements

Designs and executes small‑scale application testing as required

Provides support for the installation and implementation of system patches, service utilities, and version upgrades as assigned

Participates in integrated area domain and affinity groups in support of operational governance

Troubleshoots, identifies root cause, and documents problems of simple to medium complexity for assigned applications and systems

Analyzes and manages systems or third‑party vendors/service providers to ensure service level agreements are met

Maintains data integrity and security for assigned applications and systems

Develops system documentation as assigned per standards

Develops communication related to education efforts for deployments, upgrades, optimizations, and other system changes as assigned

Partners with quality, operational, and business leaders on system design and optimization to meet quality, safety, financial, and efficiency needs

Performs other related duties as assigned

Requirements and Minimum Qualifications

Associate’s degree in Computer Science, Laboratory Science, or a related field preferred

Minimum of 2 years of experience in Laboratory Information Systems preferred

Minimum 3–5 years of analyst experience preferred

Epic Beaker CP certification required (or must be obtained within 3 months of Epic training)

Experience supporting Blood Bank workflows strongly preferred

Other required system application certifications to complete assigned work as assigned

Participates in after‑hours on‑call rotation and service recovery efforts as required

Advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the development and deployment of application software necessary to run healthcare systems

Comprehensive understanding of clinical or business principles to evaluate information system and healthcare regulatory needs

Knowledge of healthcare information systems

Working Conditions

Must be able to lift and move up to 10 lbs

Must be able to reach arms above or below shoulder height

Must be able to maintain a sitting position

Typical equipment used in an office job

Repetitive movements

About Kootenai Health:

Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been…