ECommerce Analyst, Quill

eCommerce Analyst, Quill

This position is a minimum of 4 days in the office with flexibility for remote work on Fridays. Must be willing to relocate to the Lincolnshire, IL area and be within commutable distance.

Quill is a valuable part of the Staples family of brands, Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers and our people thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

As an eCommerce Analyst for , you will serve as a strategic partner to the Site Experience team—bringing actionable insights that shape new features, functionality, customer experiences, and go-to-market strategies. You will dig into data to uncover opportunities, understand performance drivers, identify friction points, and deliver meaningful recommendations that enhance both customer satisfaction and revenue growth.

This role requires strong technical capability in Adobe Analytics, a keen ability to learn and use customer-insight tools, and solid business acumen. You’ll communicate complex analytical findings in clear, concise ways that help partners take action. If you thrive on problem-solving, data storytelling, and improving digital experiences, this role offers an exciting opportunity to make a direct impact.

• Strong ability to translate web behavior data into concise insights that drive business decisions.
• Meticulous attention to detail in data validation and reporting accuracy.
• Ability to partner effectively with product, UX, merchandising, analytics, and development teams.
• Ability to segment audiences, build cohorts, and analyze user journeys to uncover conversion opportunities and friction points.
• A strategic, data-driven mindset with the ability to proactively spot trends and opportunities.
• Strength in simplifying complex data into clear, actionable insights for a variety of stakeholders.
• Ability to extract data via Snowflake or similar SQL-based environments.
• Strong collaboration skills and the ability to work cross-functionally across product, UX, merchandising, analytics, and development.
• A detail-oriented approach to validating accuracy, improving measurement frameworks, and enhancing reporting reliability.
• Comfort interacting with senior leadership and external analytics partners.
• Ability to manage recurring reporting delivery while supporting ad hoc analytical needs.

• Bachelor’s degree or equivalent work experience.
• 4+ years of experience in an eCommerce analytics…