Bargaining UNIT - Business Technology Analyst

Opportunity Overview

OPEN TO MEMBERS OF AFSCME 109 PUBLIC WORKS - SOLID WASTE ADDENDUM BARGAINING UNIT ONLY. Temporary employees hired through a competitive process may apply for bargaining unit positions.

Solid Waste employees – We have an open opportunity for a Business Technology Analyst (BTA) position within the Administration Group! This position offers an exciting opportunity to support critical systems, improve operational efficiency, and advance technology-driven solutions that keep essential public services running smoothly.

As a Business Technology Analyst
, you’ll play a key role in maintaining and improving the Division’s technology infrastructure across multiple solid waste facilities. Working closely with the Division’s Business Process Analyst and Public Works IT teams, you’ll help bridge the gap between business needs and technical solutions to ensure reliable, secure, and efficient system performance.

Specifically, the Business Technology Analyst will:

• Provide technical support, training, and documentation for hardware and software systems, including scale automation, asset management, telematics, time and attendance, and SCADA infrastructure.
• Assist in planning, implementation, and modernization of key technology projects, including system upgrades, networked devices, and facility security systems.
• Collaborate with teams and vendors to troubleshoot issues, optimize workflows, and strengthen system performance.
• Lead process improvements to enhance efficiency and service delivery.

The ideal candidate is passionate about applying technology to improve public services, thrives in a collaborative team environment, and is motivated to support reliable, efficient solid waste operations. They bring a problem-solving mindset, strong communication skills, and an interest in leveraging technology to enhance service delivery and system reliability.

Please attach a resume summarizing your work experience and skills relevant to this position. Your resume design should be reflective of your style and organized to clearly articulate the information.

Additionally, attach a cover letter summarizing your work experience and skills relevant to this position. The cover letter must elaborate on why you are the ideal candidate for the Business Technology Analyst (BTA) position and reflect your writing style, creativity, and ability to produce written documentation.

The work associated with this position will initially be full-time in the office during the training period. After training, a hybrid option of remote work and in-office work may be evaluated and implemented as needed. Employees who prefer to work in the office full time also have that option. Employees will be provided with a County issued laptop and must maintain a home workspace with an internet connection that allows reliable performance of work and responsiveness during scheduled work hours.

A Snohomish County Telework agreement is required for employees assigned to telework.

Responsible for managing the implementation, documentation, workflow, and project management for complex technology solutions. Serve as a liaison, coordinating with other departments and divisions on technology-related matters as needed, in collaboration with the Department of Information Technology.