IT Support Specialist

Requirements

• Bachelors degree in Computer Science or a related discipline is preferred, along with a minimum of 3 years of experience in IT operations.
• Expertise in Windows and Mac OS, including a comprehensive understanding of their usage and configurations.
• Significant experience with a variety of systems and software, such as email, backup solutions, antivirus programs, and conferencing tools.
• Excellent troubleshooting and problem‑solving abilities, with a knack for swiftly resolving issues during equipment utilization.

• Oversee the acquisition and setup of computer equipment for new employees, including system configuration and software setup.
• Ensure consistent maintenance and management of equipment for our workforce, promoting system reliability.
• Collaborate with the team to support various essential IT tasks.
• Manage office facilities as needed.

We are seeking an IT Support Technician to join our dynamic team. In this part‑time role, you will provide vital technical support and assistance for our computer systems, hardware, software, and networks. Our company is located in Waltham, MA, and we offer a hybrid remote work model. You can expect a monthly compensation ranging from $2,000.00 to $3,000.00, with a commitment of 10 to 20 hours per week.