Forms and Records Analyst

Forms and Records Analyst 3 – Seattle

Location
:
Olympia, WA (Hybrid remote work options)

Washington State Department of Transportation (WSDOT) is a multimodal organization with a global reputation for excellence. Its dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state.

The role provides program‑level support in strategy, planning, policy development, training, consultation, and customer service for the statewide Records & Information Management Program. Responsibilities include developing legally compliant agency forms, managing records disposition in the Electronic Content Management (ECM) system, and educating staff on records management best practices.

• Collaborate with customers to define specifications and desired functionality of agency forms.
• Design and test forms to ensure compliance with customer specifications and ADA requirements.
• Maintain an up‑to‑date list of form owners and review form status with customers annually.
• Upload approved forms to internal and external sites.
• Educate form owners on retention policies related to the form and its collected data.
• Perform records management for active and inactive forms.
• Facilitate record disposition functions in the agency’s ECM system.
• Respond to inquiries related to records management responsibilities.

• Demonstrated ability to design, develop, and maintain forms or business documents that are clear, functional, and meet organizational and compliance requirements.
• Clear communication skills, both verbal and written, suitable for diverse audiences.
• Proficiency with business and content management software such as InDesign, iLinx, SharePoint Online, Microsoft Office, Adobe products, and Microsoft Teams.
• Adaptability and customer responsiveness, adjusting approaches in real time to meet customer needs.
• Emotional intelligence, including conflict management and fostering collaboration across teams.
• Organized, independent work management and proactive prioritization of tasks.
• Growth mindset and commitment to continuous learning.
• Service‑oriented attitude, taking action to meet the needs of others.

• Experience in content development and producing clear written guides, handouts, or webpages.
• Adaptation to evolving technologies, including Microsoft Windows and presentation tools.
• Knowledge of quality assurance and testing processes.
• Familiarity with WSDOT and Washington state agency structures.
• Knowledge of Washington state records and information management laws and WSDOT Records & Information Services Program best practices.

Submit an electronic application that includes:

• A resume in reverse chronological order.
• A cover letter that explains your qualifications and explains why you are a viable candidate.
• Contact details for at least three references (entered in the “References” section).

Click the “APPLY” button to proceed. You will be prompted to sign in or create an account.

WSDOT is an equal opportunity employer. We value diversity and inclusion, encouraging all qualified applicants regardless of race, ethnicity, age, veteran status, sexual orientation, gender identity, or disability. Persons with disabilities needing assistance in the application process may contact the recruiter listed below.

For inquiries, contact Amanda Strebeck, Recruiter, ebeck.gov. Reference Forms and Records Analyst 3 #04140 in the subject line.

• Paid leave: 12 paid holidays plus up to 25 vacation days per year.
• Tuition assistance and federal student loan forgiveness options.
• Comprehensive health and retirement plans, including state retirement programs.