Product Lead, Incubation & Acceleration; Solaria Labs, USRM

Product Lead, Incubation & Acceleration (Solaria Labs, USRM)

Join to apply for the Product Lead, Incubation & Acceleration (Solaria Labs, USRM) role at Liberty Mutual Insurance
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Base pay range: $/yr - $/yr. This range is provided by Liberty Mutual Insurance; your actual pay will be based on skills and experience.

To win in a world of accelerated change, we create protected space to incubate new ideas, rapidly test concepts in market, and accelerate delivery of insights and capabilities to the core business. Since 2016, Solaria Labs has been reinventing Liberty Mutual’s offerings for the future.

Join a small, fast-moving, cross‑functional team that operates like a startup inside a Fortune 100 company and help shape customer‑facing ventures such as the Digital Retention Lab and Liberty+.

Lead the framing, imagination, build, launch and iteration of high‑impact experiments—both bold new concepts (incubation) and fast‑tracked opportunities (acceleration).

• Small, high‑impact team inside a large, stable company; autonomy to experiment with direct access to business stakeholders.
• Opportunity to own end‑to‑end product discovery through launch and scale.
• Collaborative, mission‑driven work focused on improving customer outcomes.

• Boston, Portsmouth, and Plano are preferred locations, but we’re open to remote workers.

• Lead the framing, imagination, build, launch and iteration of two types of experiments: incubation and acceleration.
• Partner closely with the USRM core business (Strategy & Technology, Distribution & Marketing, Property & Specialty, and Auto).
• Lead a cross‑functional team focused on experiments, setting requirements and project‑managing execution.
• Partner on research and design efforts to create and iterate on digital experiences—including ideation sessions, design sprints, requirement setting, UI trade‑off decisions.
• Act as product owner for 1‑2 squads, including ceremony management, story development, and technical decisions.
• Partner with marketing strategy and delivery to plan and execute email and other marketing campaigns.
• Define success metrics and reporting strategies, monitor experiment performance, and make data‑informed decisions.
• Manage trade‑offs across experiments and product roadmaps.
• Monitor performance and make decisions to improve results or sunset experiments.
• Source, manage and execute on longer‑term roadmap.

Extreme weather events have a profound effect on our customers. Our team partnered with the Office of Sustainability to explore new ways to help customers proactively build weather resilience. Together we co‑created Weather Ready, a new feature that informs and empowers customers to build weather resiliency by providing science‑backed advice, recommended solutions/service providers, and tools to track progress.

• Self‑starter, comfortable with ambiguity and rapid change.
• Proven product leadership in consumer‑facing digital products and experimentation‑driven development.
• Hands‑on experience as a product owner working with agile squads (ceremony management, story writing, prioritization, technical trade‑offs).
• Strong track record running experiments (hypothesis design, measurement, iteration).
• Excellent cross‑functional relationship skills, able to partner with stakeholders across product, design, engineering, marketing and business teams.
• Strong written and verbal communication and presentation skills.
• Highly organized with strong project management capabilities; able to manage multiple parallel experiments and competing priorities.
• Exceptional planning, analytical, decision‑making, communication, and project management skills.
• Minimum 6 years relevant work experience, typically 8 years.

• Nice to have: experience in personal lines insurance or familiarity with USRM (underwriting, retention, distribution channels) helpful but not required.
• Nice to have: background in service design, UX research or data‑driven product analytics.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an…