Systems & Network Administrator

Systems & Network Administrator

Reports to: IT Manager

Direct Reports: N/A

Base pay range: $62,500.00/yr - $72,500.00/yr

Job Description

We are seeking an experienced Systems and Network Administrator who can help maintain and enhance our Azure, Meraki, VMware, and Sonic Wall environments. The Systems and Network Administrator will be responsible for supporting and maintaining Modern Disposal’s servers, networks, cloud services, and critical systems across multiple facilities. This role will provide advanced technical support, implement infrastructure improvements, and ensure the reliability and security of our operational technology.

This individual will also resolve Help Desk tickets.

• Provide technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, network cabling, software installation, troubleshooting and any other related technology.
• Provide a high level of customer satisfaction and extremely strong communication skills, both verbal and written, emphasis on quality over quantity.
• Support includes specification, installation and testing of computer systems and peripherals within established standards and guidelines. Interact with application software and operating systems to diagnose and resolve unique, non-recurring problems.
• Work self‑sufficiently to perform fault diagnostics, deliver user requirements, while maintaining standards and SLAs.
• Accurately test, identify, prepare, repair, resolve, and document end‑user technical issues relating to Desktop support. Devices include, but are not limited to desktop PC, micro PC, thin client, laptop, tablet, smartphone, desk equipment, cabling, printers and MFDs.
• Ensure timely service delivery via ticketing and updates to end users.
• Provide infrastructure administration functions such as cable runs, cable termination, switch and firewall configuration, patch management.
• Provide on‑site cover as part of a shift arrangement and support remote offices when required.
• Troubleshoot and resolve software issues; perform OS imaging/reimaging and other system administration activities.

• Install, remove, maintain, and monitor IT technologies.
• Troubleshoot issues with end‑user devices, including all hardware, operating system, driver, or client application challenges.
• Document end‑to‑end workflows to enable future incident resolution.
• Deploy or redeploy OS images and builds (e.g., Win
  10, Win7) on compatible legacy hardware.
• Provide 24x7 availability during major incidents.
• Offer remote and on‑site technical services (proactive and reactive) to customers and associates.
• Manage IT software/hardware assets.
• Excellent skills with desktops, laptops, printers, handhelds, smartphones, and A/V equipment.
• Strong technical proficiency with Microsoft Windows 11 (including legacy versions), Office 365, Teams, and other applications.
• Administer Azure, Intune, MS Active Directory users & groups, policies and management concepts.
• Solid understanding of LAN/WAN technologies and hardware.
• Interlocutor skills to ensure polite, efficient, responsive service.
• A self‑starter who works independently and brings solutions with little direction.
• Analytical problem‑solving skills.

• 3–5+ years of professional experience in systems or network administration.
• Hands‑on experience with:
  • Microsoft Azure / Azure AD / Microsoft 365
  • Cisco Meraki switches and security appliances
  • VMware ESXi / vCenter
  • Sonic Wall firewalls & VPN
• Strong knowledge of Windows Server, Active Directory, DNS, DHCP.
• Proficiency with networking technologies: TCP/IP, VLANs, routing, VPNs.
• Experience troubleshooting servers, network and cloud‑integrated systems.

• Medical, Dental and Vision Coverage
• Retirement Savings with Employer Match
• Health Savings Accounts
• Voluntary Insurance Products
• Employee Assistance Program
• Paid Time Off
• Paid Holidays
• Direct Deposit/Electronic Paystubs
• Discount Memberships
• Company‑Sponsored Events

Mid‑Senior level

Full‑time

Information Technology

The statements used herein are intended to describe the general nature and level of the work being performed by an…