One Identity Support Engineer

One Identity Support Engineer – Contract position (C2C), 100% remote, U.S. based.

We are looking for a skilled Support Engineer with L2 experience in One Identity Platform to join our team.

• Strong L2 One Identity Platform Experience. Advanced troubleshooting. Investigate and resolve complex access and authentication issues. Troubleshoot synchronization failures.
• Manage Identity Lifecycle, birthright roles, investigate access issues.
• Manage and fine‑tune roles, entitlements, and permissions. Review and update access policies to meet compliance requirements.
• Troubleshoot and configure connectors. Address synchronization and data import/export issues.
• Identify, recommend, and assist with implementation of IAM process improvement & automations within the One Identity platform.
• Provide training for L1 support teams and end users.
• Long-term 2 year engagement, 100% remote, C2C allowed, must live in the United States.

Technical support, Troubleshooting

• One Identity, Identity Manager.
• Must have a growth mindset and want to provide recommendations to improve processes.

Intermediate Level

This is a Contract position based out of Grand Rapids, MI. Fully remote.

The pay range for this position is $55.00 - $62.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision;
Critical Illness, Accident, and Hospital; 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available;
Life Insurance (Voluntary Life & AD&D for the employee and dependents);
Short and long‑term disability;
Health Spending Account (HSA);
Transportation benefits;
Employee Assistance Program;
Time Off/Leave (PTO, Vacation or Sick Leave).

This is a fully remote position.

This position is anticipated to close on Jan 6, 2026.

TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems:
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.