Customer Tech - Salesforce Solution Architect - Senior - Tech Consulting

Location:

Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Salesforce Solution Architect – Senior

The opportunity

This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Our Salesforce practice drives enterprise  implementations, including all project phases such as discovery, definition, build, test and deploy. After our sales team wins a project, you'll become the main contact person for the client to manage their project to make sure it's delivered on-time and on-budget.

As a Senior Application Systems Engineer, you will be at the forefront of developing and integrating user interfaces across diverse platforms such as mobile, web, and tablet. Utilizing standard tools and agile methodologies, your contributions will be crucial in delivering technological solutions that drive our organization's revenue generation.

Your key responsibilities

In this role, you will identify customer requirements and develop front-end components and services that are integral to our software architecture. You will be expected to actively contribute to business processes or solutions, selecting methodologies judiciously to meet client service metrics, quality, risk management, business growth, and teaming objectives.

• Define and execute deliverables with efficiency

• Manage completion of deliverables and maintain engagement economics reports

• Track resource plans and budgets, and handle project statuses

• Participate in client sessions as a workstream member or team lead

• Travel is required based on client needs, and you will be expected to maintain a chargeability level with billable hours to external clients.

Skills and attributes for success

To thrive in this role, you will need a blend of technical and interpersonal skills that will make a significant impact on our projects.

• Excellent oral and written communication skills, comfort leading conversations with audiences of all levels

• Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with the client

• Experience in Salesforce (SFDC) CRM and multiple end to end implementations

• Salesforce integration experience, and experience with a variety of middleware tools

• Deep experience with Salesforce, APEX APIs, APEX Triggers, Visual Force, Apex Classes, Apex Web Services, APIs, App Exchange, and  s-controls

• Hands on experience configuring , Workflow Alerts and Actions, and Approval Workflows

• Ability to lead the solutioning and design of the Salesforce platform, and identify gaps between current and future state

• Knowledge of Salesforce configuration and platform capabilities

• Work with developers to define and create specifications for any custom code or data migration requirements

• Ability to create and manage project timelines and project economics to ensure on-time and on-budget delivery

• Ability to identify potential risks (people and technology), develop plans for mitigation, and support the change management efforts

• Agile delivery methodologies

• Proficiency in application development tools

• Quality assurance and software development expertise

• Systems integration skills

• Building relationships, client trust, and emotional agility

• Complex problem-solving abilities

To qualify for the role, you must have

• A four-year Bachelor's degree is required in Business Systems or related field

• Experience typically preferred is 2-4 years in a relevant field, implementing  with teams of 5 or more people, and have hands on experience with configuration and customizations

• Familiar with relational database concepts

• Self-starter and able to handle multiple tasks and priorities

• Excellent communication, leadership and client development skills

• certification(s)

• Strong oral and written communication skills, comfort leading conversations with audiences of all levels

• Able to travel to meet client demand as needed

Ideally, you’ll also have

• Degree…