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AI-Driven IT Support Technician – Remote

Remote / Online - Candidates ideally in
Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Iserv
Remote/Work from Home position
Listed on 2025-12-28
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 25 - 35 USD Hourly USD 25.00 35.00 HOUR
Job Description & How to Apply Below
A leading Managed Services Provider is seeking an experienced IT Support Technician to deliver innovative technical support, focusing on first-call resolution. The role emphasizes integrating AI tools for enhanced problem-solving and proactive solution delivery in a remote setting. Candidates should have at least 2 years of IT support experience, along with strong customer service skills and familiarity with Microsoft technologies.

This position offers competitive hourly pay and flexible work options, promoting an innovative team culture focused on leveraging technology.
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