Strategic Program Manager, Office CIO

Strategic Program Manager, Office of the CIO

Apply for the Strategic Program Manager, Office of the CIO role at Blue Cross of Idaho.

Location: Strong preference for flexible hybrid location (onsite Meridian Idaho campus and local work-from-home); there may be opportunity for fully remote work within a mutually acceptable location.

• Coordinate and facilitate IT governance forums, leadership meetings, and enterprise reviews.
• Develop and maintain consistent governance documentation, decision logs, and follow-up actions. Ensure activities are in compliance with organizational policies and relevant external regulations.
• Support IT financial governance, including budgeting, forecasting, accruals, and variance analysis.
• Assist in developing and maintaining financial models for IT cost allocation.
• Build and maintain dashboards for IT spend, service-level cost drivers, and performance metrics.
• Partner with Finance and IT leadership to optimize spend and drive financial accountability.
• Support vendor management activities, including vendor QBRs, performance tracking, portfolio rationalization and compliance.
• Maintain vendor scorecards and support contract creation, renewal and escalation processes.
• Coordinate quarterly business reviews (QBRs) with IT leadership and business units, summarizing IT performance, service levels, and value realization.
• Track action items and improvement commitments from QBRs and governance forums.
• Produce executive dashboards and monthly CIO scorecards for leadership and board reporting. Oversees the performance measurements and ensures action plans are in place as needed.
• Evaluates effectiveness by collecting and analyzing data in support of key performance metrics.
• Promote consistent messaging and transparency regarding IT performance and financial stewardship.
• Lead cross-functional projects and delegate work products.
• Provide guidance, coaching, and training to other employees within the job area.

Required

Education:

Bachelor’s Degree or equivalent work experience (two years’ relevant work experience is equivalent to one-year college).

• Knowledge of IT governance, service delivery, cost models, vendor ecosystems and compliance standards.
• Financial modeling and cost analysis.
• Data analytics and dashboard development.
• Strong vendor management and negotiation skills.
• Excellent stakeholder engagement, facilitation, and communication skills.
• Ability to manage multiple priorities and drive alignment across teams.
• Highly organized, analytical, and results-oriented.
• Document writing and repository management.
• Works independently under limited supervision.
• Problems typically require analysis and judgment to resolve.

As of the date of this posting, a good faith estimate of the current pay range is: $106,762 - $160,144. The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, internal equity, geography, business or organizational needs, and alignment with market data.

At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer.

We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non‑contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program. We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.