Technical Product Manager – Secure End User Endpoint

Staff Technical Product Manager – Secure End User Endpoint Experience

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Job Description Summary

The role will be for a Staff Technical Product Manager – Secure Colleague Endpoints. Owns the strategy, roadmap, and delivery of secure, user-focused endpoint solutions across the enterprise.

• Define and execute product strategy for endpoint platforms and secure print services.
• Collaborate with IT Operations, Security, and business stakeholders to prioritize features, resolve issues, and enable innovation.
• Champion end‑user experience while maintaining compliance and risk mitigation.
• Maintain product backlog; define epics, features, and user stories with clear acceptance criteria.
• Partner closely with engineering, systems administration, and operations teams to plan releases and manage dependencies.
• Drive initiatives that simplify device onboarding, access to applications, printing, and remote work.
• Use telemetry, analytics, and qualitative feedback to understand device health, performance, adoption, and user sentiment.

• Bachelor’s degree in technology field or equivalent experience.
• 8+ years of experience in Product Management, Technical Program Management, or related role at enterprise scale.
• Proven track record of defining product roadmaps, managing backlogs, and delivering capabilities with engineering and operations teams.
• Experience working closely with cybersecurity, compliance, or risk organizations to balance user needs with security and regulatory requirements.

• Experience in a regulated industry (e.g., healthcare, life sciences, financial services) with exposure to audit, compliance, and data protection requirements.
• Hands‑on familiarity with modern endpoint management, MDM/UEM platforms, and/or VDI technologies.
• Strong analytical skills with experience using data and metrics to inform product decisions and measure success.
• Excellent communication and storytelling abilities, engaging senior leaders and non‑technical stakeholders.
• Demonstrated ability to lead across a global, matrixed organization, influencing without direct authority.

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