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Customer Experience Lead – Telco/UCaaS; Remote
Remote / Online - Candidates ideally in
City Of London, Central London, Greater London, England, UK
Listed on 2025-12-30
City Of London, Central London, Greater London, England, UK
Listing for:
Dively Communications.com
Full Time, Remote/Work from Home
position Listed on 2025-12-30
Job specializations:
-
IT/Tech
Technical Support, IT Consultant -
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
Location: City Of London
A leading tech organisation in London is seeking a Customer Experience Lead to enhance the customer journey primarily for Telco solutions. This full-time role is mainly remote, requiring only 2 days a month on-site in London. The ideal candidate will have a strong commercial track record in customer experience, with expertise in UC and metrics reporting, and must demonstrate excellent communication and collaboration skills.
This position offers a competitive car allowance and comprehensive benefits.
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