Senior Technology Delivery Manager

Senior Technology Delivery Manager

The Senior Technology Delivery Manager plays an important role within the Home Office’s Digital Directorate and is positioned within the Police & Public Protection Technology (PPPT) Portfolio. PPPT works in partnership with Police Forces, agencies and arms‑length bodies of the Home Office, involved in law enforcement to cut crime and prevent abuse and exploitation. An increasing dependency on technology is at the heart of the ongoing reform and modernisation of the Police and its uses are varied.

The Law Enforcement Cloud Platform (LECP) is designed to host national law enforcement applications in a single, secure, cost‑effective and flexible environment. It is the Home Office’s strategic platform that supports the replacement of legacy infrastructure that is siloed, inefficient, expensive, or at risk of failure and nearing end of support.

• Take responsibility for delivery of technology products and services, facilitating and coaching teams in using the most appropriate methodologies in complex, ambiguous situations. Facilitate structured approaches to problem‑solving and competing user needs, continuously improving processes and performance.
• Create and maintain realistic plans, keeping delivery on track within quality, cost, and time constraints. Remove blockers to success, managing stakeholders and engaging with governance as appropriate.
• Develop motivated, functioning teams, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of teams and work with them to resolve issues.
• Ensure that risks are identified, understood, and mitigated, involving specialists where necessary.
• Manage engagement with technical and non‑technical stakeholders. Collect and use feedback to measure, develop and enhance stakeholder relationships and resolve issues.
• Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.

• Leading teams in different delivery approaches, such as Agile, guiding them in implementing the most appropriate methodology for the situation, while continuously reflecting and challenging them to inspect and improve processes.
• Facilitating teams in the delivery of cloud technology products and services throughout their lifecycle, using Jira and Confluence.
• Creating the best team makeup for the situation, bringing people together into a motivated team, identifying and rectifying issues in the team dynamic.
• Identifying, prioritising and managing risks, issues and dependencies.
• Communicating and mediating between technical and non‑technical stakeholders, managing stakeholder expectations, resolving issues and improving relationships.
• Monitoring the performance of suppliers and involving SMT and commercial to help resolve issues and provide deserved feedback.
• Proven experience in delivering secure, resilient, and scalable solutions on AWS, with practical knowledge of core services.
• Ability to apply cloud governance and compliance frameworks, while ensuring robust security and cost efficiency.

Your CV and Personal Statement will both be assessed. Your Personal Statement should clearly evidence your experience against the essential skills, using the STAR method (Situation, Task, Action, Result). Make full use of the word count to create a comprehensive and compelling application. STAR -

Useful support on Home Office recruitment process including:
Success Profiles tips video, Personal Statement tips, Video/Interview tips video -

Information on the Pay Framework Allowance (PFA) -

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Please note - 3+ years UK residency is required to be eligible for SC Clearance and unfortunately we cannot offer sponsorship.