Sr Software Engineer; DevOps

About the Team

It’s an exciting time in technology, and that buzz is felt throughout Pet Smart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.

Our Technology team has 6 different departments:
Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.

Whether it’s online or in our stores, the work that the IT team does is instrumental in Pet Smart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

Collaborative Work Environment:

At Pet Smart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

This role works in our Phoenix Home Office. Visa sponsorship is not available for this role.

We are seeking a skilled and motivated Senior Software Engineer to join our Pet Smart Technology team. This role plays a key part in enabling secure, scalable, and reliable API delivery across technology.

The ideal candidate brings deep hands‑on experience with Apigee, along with strong software engineering and Dev Ops expertise. This team member will partner closely with engineering teams to guide API design, support application development and ensure platform alignment throughout the software delivery lifecycle.

• Serve as the Apigee and API platform SME, providing guidance, standards and best practices to engineering teams across technology.
• Manage and support the Apigee platform, including configuration, policy development, routing, security, traffic management and monitoring.
• Ensure API platform stability, scalability, performance and security.
• Lead troubleshooting and incident response for Apigee and platform level API issues, driving root cause analysis and continuous improvement.
• Provide hands‑on support across development, testing and production environments.
• Integrate Apigee with GCP services, CI/CD tooling, and automation frameworks.
• Collaborate with engineering and infrastructure teams to automate provisioning, deployments and platform ops.
• Support observability, monitoring, and logging for APIs and platform services.
• Promote best practices in API management, Dev Ops, security and cloud ops.

• 4+ years of experience in software engineering, API platform, or Dev Ops roles.
• Strong hands‑on experience with Apigee (proxy development, policies, security, routing, troubleshooting) and working knowledge of JavaScript, Python, or C# to support API policies, automation, and CI/CD workflows.
• Experience supporting enterprise scale API platforms.
• Solid understanding of CI/CD concepts with pipeline implementation experience.
• Excellent communication skills and ability to work effectively across teams.

Preferred:

• Experience with API development.
• Kubernetes experience (GKE preferred).
• Experience with Git Hub Actions or similar CI/CD tools.
• Familiarity with observability and monitoring tools.
• Experience with API gateways, service mesh and modern API practices.

• Naturally curious and motivated to understand how systems work.
• Proactive, self‑motivated and comfortable taking ownership of platform responsibilities.
• Creative thinker who enjoys solutioning complex challenges.
• Strong communicator and team player with the ability to work across functional teams.

• This role requires collaboration, teamwork, and face‑to‑face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross‑functional partners, and resources necessary to make timely decisions and drive results.
• On‑site presence in accordance with our Flex Smart policy supports our culture of innovation, mentorship, and engagement, which is…