DevOps Engineer

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.

About the Role:

As a Ninja One Dev Ops Engineer, you are a key member of a smart and challenging Dev Ops team. You will be responsible for the upkeep and well‑being of the Ninja One cloud infrastructure, as well as deployment and release management of our suite of IT Operations SaaS products. You collaborate with Development, QA, Security Operations, and Corporate IT teams to ensure that our platform is up and running for our clients.

We are a fast‑paced, growing company, implementing CI/CD and creating platform‑as‑code across the Ninja One infrastructure landscape. You help pioneer new regions and enable our growth through projects and efficiencies.

Location:

We are flexible on remote working from home for candidates located in the USA and residing in the following states: CA, CO, CT, FL, GA,
* IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL if you prefer a hybrid option.

• Innovative Infrastructure Solutions:
  Design, develop, and deploy secure, compliant infrastructure in AWS. Drive automation in infrastructure deployments while shaping the long‑term technology strategy and planning.
• Build and Improve CI/CD Pipelines:
  Lead the development and maintenance of a cutting‑edge CI/CD framework and quality ecosystem, integrating new testing and automation tools to streamline workflows.
• Establish Best Practices:
  Define and uphold best practices, procedures, and processes to ensure consistent, high‑quality delivery.
• Lead Large‑Scale Technical Projects:
  Take charge of delivering complex infrastructure projects, leveraging your expertise across all infrastructure technologies to ensure scalable and maintainable solutions.
• Monitor and Support Infrastructure:
  Proactively monitor infrastructure alerts and metrics, offering technical escalation points for production support both during business hours and after‑hours.
• Provide Exceptional Service:
  Troubleshoot and support cloud infrastructure, infrastructure as code, monitoring systems, alerting, and lead root‑cause analysis efforts. Own assigned tasks and tickets, ensuring successful resolution.
• Other Duties as needed.

• 6+ years of experience working in a cloud‑based Dev Ops environment, specifically AWS.
• Hands‑on experience developing, securing, and operating highly automated and sophisticated cloud infrastructure solutions in AWS.
• Proficient with tools like AWS Cloud Formation, CDK, Terraform, and SSM scripts for managing AWS entities and infrastructure automation.
• Comfortable with agile tools (Jira, Confluence, etc.), version control systems (Git, Bit Bucket), and deployment strategies for both iterative and continuous development.
• Deep understanding of CI/CD tools, with Circle
  
  CI experience being a plus.
• Experience in developing, deploying, and integrating software solutions seamlessly within cloud infrastructure.
• Expert in cloud operations, ensuring the scalability, reliability, and maintainability of cloud‑native applications.
• Ability to coach and guide a team, fostering skill growth and career development.
• 5+ years of experience working with
  * nix operating systems (Linux, MacOS, BSD‑variants, IBM AIX).
• 5+ years of scripting experience with languages like Shell (bash, zsh, etc.), Go, Python, PERL, Tcl/Tk.
• 5+ years of experience in production environment monitoring, alerting, and managing change and configuration.
• 5+ years working with cloud‑based data storage technologies, especially S3 and EFS. Familiarity with No
  
  SQL is a plus.
• 3+ years working with message‑oriented middleware and queueing technologies like AWS SNS, SQS.
• Experience with RDBMS (RDS, Aurora, Postgres) is required;
  No
  
  SQL experience will make you stand out.
• Previous experience with caching technologies like Elasticache is highly desirable.

Ninja One automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The Ninja One automated endpoint management platform increases productivity, reduces security risk, and lowers costs for IT teams and managed service providers. Ninja One is…