Business Insights Analyst; remote​/work from home

At American Income Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.

Could you be our next Business Insights Analyst? American Income Life is looking for an experienced Business Insights Analyst to join the team! In this role, you will be the chief Subject Matter Expert in assessing the needs and developing processes for a new system to manage the lifecycle of an agent from onboarding through termination. This is a remote/work from home position.

• Work with the project team members on all phases of initiatives.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from the underlying true needs.
• Collaborate with all functional business units to achieve strategic, tactical and project goals.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Monitor milestone completion, tracks all phases of the project product/service lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts. This includes documenting, prioritizing and tracking requests.
• Conduct project meetings, meet with project team(s) regularly to review project deliverables and deadlines, and meet with appropriate personnel for periodic reviews of prototypes and final products.
• Consult with business units to develop user acceptance test plans and procedures for end user testing, ensuring that all tests are conducted and documented according to standards agreed upon by the business unit and I.T.
• Facilitate meetings for all levels of the organization.
• Provide status updates and reporting on assigned projects.

• Bachelor’s degree with an emphasis in Business Administration, Computer Science or related field.
• 5+ years’ experience as an Analyst.
• Ability to see the big picture while having an exceptionally detail-oriented focus.
• Strong (Advanced) proficiency with Excel is required.
• Strong organizational and time management skills with experience in meeting deadlines.
• Experience managing multiple projects with ability to make changes when needed.
• Experience working in both a team and individual environment.
• Strong technical, analytical, interpersonal and communication skills, both oral and written.

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including company-matched 401k plan.
• Paid holidays and time off to support a healthy work-life balance.
• Parental leave to help our employees welcome their new additions.
• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
• Company-paid counseling for assistance with mental health, stress management, and work-life balance.
• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At American Income Life, your voice matters.

Globe Life Family of Companies