Product Designer - Ecosystems - US Remote

Overview

Staff Product Designer - Ecosystems - US Remote.

Note:

this is a remote position that can be based anywhere in the US. Hub Spot’s mission is to help millions of organizations grow better and we’re looking for a Staff Product Designer who can make an impact by shaping the end-to-end integration journey. This work spans from discovery and installation to management and support—and by building tools that empower third-party developers to create integrations and AI agents on Hub Spot.

You can learn more about our ecosystem here. This is a high-impact, systems-level design role where prototyping is how we think, communicate, and align across complex products. The Ecosystem is how Hub Spot grows with its customers and partners. As we move toward an AI-native future, this role ensures our integrations, agents, and developer tools feel seamless, cohesive, and deeply human.

Prototyping is how you’ll lead—by showing what the future looks like and inspiring others to build it.

• Lead the design vision for the full ecosystem experience across discovery, installation, configuration, usage, and support. This is a significant surface area, so you should be experienced leading design projects across a complex, multi-threaded surface area.
• Prototype early and often—to explore, align, and de-risk ideas before they’re built. Use prototypes as the primary tool for storytelling and strategy alignment across PM, Eng, and Dev Rel.
• Weave cohesive experiences across product surfaces, partnering closely with Developer Platform, App Marketplace, CRM Core, and AI Product teams.
• Apply deep systems thinking, ensuring extensibility, scalability, and usability across developer and end-user touchpoints.
• Drive product strategy through journey mapping, service blueprints, and high-fidelity prototypes that show—not tell—the future experience.
• Mentor designers across the org to elevate craft, prototyping maturity, and systems literacy.
• Measure design impact through metrics tied to activation, adoption, and CSAT.
• Advocate for both users and builders, ensuring Hub Spot’s ecosystem delivers value for customers and partners alike.

• Have experience designing complex SaaS or platform ecosystems.
• Have led end-to-end experiences that cross multiple surfaces or product areas.
• Are an expert in interactive prototyping (Figma, Lovable, or code-based tools) and use prototypes to think through and communicate systems.
• Are a systems thinker who naturally simplifies complex architectures into clear, connected experiences.
• Thrive in ambiguous, cross-functional environments, and can operate independently to set direction.
• Have developer-facing design experience or deep curiosity about APIs, SDKs, and extensibility platforms.
• Have strong product sense—you understand how design decisions influence adoption, retention, and long-term ecosystem health.
• Are excited by AI and automation, and curious about how AI agents reshape platform experiences.
• Care deeply about craft—from conceptual frameworks down to polished interactions.

• You’ll help shape Hub Spot’s AI-native ecosystem strategy for integrations and agents.
• You’ll influence patterns and frameworks across UX.
• You’ll collaborate directly with product and design leadership to push the boundaries of extensibility and design innovation.
• You’ll grow as a design strategist, influencing product direction through experience visualization.

• ↑ Integration discovery → install conversion
• ↑ Time-to-first-value for new installs
• ↑ Developer build/ship velocity on platform tools
• ↑ CSAT/UX task success on key ecosystem flows
• ↓ Support tickets related to install/config/permissions

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under Hub Spot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in Hub Spot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other…