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Hybrid Product Support Specialist Public Libraries
Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2025-12-31
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for:
OverDrive
Full Time, Remote/Work from Home
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
A leading digital content platform in Cleveland seeks a Product Support Specialist to onboard new partners and deliver quality support. Responsibilities include addressing inquiries and promoting best practices. The ideal candidate has a Bachelor's Degree and 1-2 years of experience in customer support. Strong communication skills and technical proficiency are essential. This role is hybrid, requiring time on campus and work from home.
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