AI Content Strategy Lead

AI Content Strategy Lead Role Summary

Thomson Reuters is seeking an exceptional AI Content Strategy Lead to drive the transformation of our global content operations through artificial intelligence and intelligent automation. Reporting to the VP of Content Operations & Technology, you will play a pivotal role in reimagining how we process 20+ content types across our enterprise, helping us achieve our ambitious goal of consolidating 5,300+ workflows into fewer than 500 AI-orchestrated processes by 2026.

This is a unique opportunity to shape the future of content operations at one of the world's leading providers of trusted information and intelligent technology solutions.

• Design and execute comprehensive AI transformation strategies for content operations, moving from use case-driven approaches to parallel re-imagination of core workflows
• Develop business cases and ROI frameworks for AI initiatives across the content lifecycle
• Partner with executive leadership to align AI content strategy with enterprise objectives and drive measurable business outcomes

• Lead the reimagination of legacy content workflows through agentic AI and intelligent orchestration
• Collaborate with cross-functional teams to identify high-impact opportunities for AI adoption across 1,700+ content specialists
• Design and implement frameworks for evaluating, piloting, and scaling AI solutions in production content environments

• Build and mentor a team of Business Analysts, AI specialists, workflow architects, and transformation leads using hub-and-spoke operating models
• Drive change management initiatives to accelerate AI tool adoption, targeting 100% internal utilization
• Foster a culture of innovation and continuous learning around AI technologies and best practices

• Establish KPIs and metrics frameworks to measure AI transformation impact
• Develop executive reporting and communication strategies to showcase progress and outcomes
• Create data-driven insights to inform strategic decisions and resource allocation

• Experience in content operations, digital transformation, or AI strategy roles
• Proven track record leading large-scale transformation initiatives with measurable business impact
• Deep understanding of AI/ML technologies, particularly generative AI, LLMs, and intelligent automation platforms
• Experience managing cross-functional teams and driving change across complex, global organizations
• Strong business acumen with ability to develop compelling business cases and ROI models
• Excellent executive communication skills with ability to influence senior stakeholders

• MBA or advanced degree in relevant field
• Experience in legal, tax, news, or regulatory content domains
• Background in consulting or enterprise transformation programs
• Familiarity with Agile/SAFe methodologies
• Experience with workflow optimization and process re-engineering

• Understanding of content management systems and enterprise content architectures
• Knowledge of AI orchestration platforms and automation tools
• Data analytics and visualization capabilities
• Project/program management expertise (PMP, PRINCE2, or equivalent a plus)

• Entrepreneurial mindset with ability to operate ambiguously and drive innovation
• Systems thinking approach to solving complex operational challenges
• Passion for leveraging technology to transform how work gets done
• Collaborative leadership style with proven ability to build high-performing teams
• Results-oriented with bias toward action and continuous improvement

• Shape the future of AI-powered content operations at global scale
• Work with cutting-edge AI technologies and world-class talent
• Lead transformative initiatives with direct impact on enterprise strategy
• Competitive compensation and comprehensive benefits
• Professional development opportunities and leadership pathways
• Hybrid work environment with modern Dallas/Frisco office

Thomson Reuters is committed to building diverse and inclusive teams. We welcome applications from all qualified candidates regardless of background, and we provide accommodations throughout our recruitment process.

• Hybrid Work Model:
  We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance:
  Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career…