Slate Administrator

Slate Administrator – Bryn Mawr College Library & Information Technology Services (LITS)

Reporting to the Director of Administrative Information Systems, the Slate Administrator serves as a member of the Administrative Information Systems (AIS) team within LITS’ Enterprise Data, Systems, and Interfaces department. The Slate Administrator is the primary technical resource for the College’s Slate CRM system, ensuring it is configured, maintained, and optimized to support critical enrollment functions in admissions, financial aid, marketing and communications.

The role requires close collaboration with colleagues across campus—including enrollment staff, LITS, and other campus partners—to design efficient business processes, implement changes in Slate, improve data integrity, and provide actionable insights to advance institutional enrollment goals.

All members of the AIS team function as business process analysts, supporting an evolving collection of enterprise applications. The College is currently migrating to Workday, starting with Human Resources, Payroll, and Finance functionality in January 2026, followed by a Student Information System migration later in the year. Professional development opportunities are available to all AIS team members.

Since its founding in 1885, Bryn Mawr College has been the preeminent college for women interested in the pursuit of wisdom necessary to challenge the world's expectations. With its pioneering American Collegiate Gothic architecture and picturesque landscape, our campus is recognized as one of the most beautiful in the country. Located less than 15 miles from Philadelphia and within 2–3 hours of New York City, Baltimore, and Washington, DC, Bryn Mawr’s location offers easy access to public transportation and endless recreation, dining, retail, and cultural activities.

Bryn Mawr College is an equal‑opportunity employer. Applications are considered without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, age, disability, or any other characteristic protected by federal, state, or local law.

Bryn Mawr is committed to building and sustaining a campus community where faculty and staff can thrive. The College offers competitive salaries and excellent benefits. Partial hybrid remote work is available for this role. This full‑time staff position is eligible for 22 days of vacation per year, three days personal leave, generous holiday time (including an extended winter break between Christmas Eve and New Year's Day), sick leave, short‑ and long‑term disability, life insurance, medical, dental, and vision, retirement, paid parental leave, tuition opportunities, and more.

Waiting periods may apply.

• Administer and maintain the Slate CRM environment, including user management and system configurations.
• Design, build, and deploy portals, workflows, event templates, forms, rules, automations, queries, integrations, and reports to meet institutional objectives.
• Ensure data integrity and operational efficiency through automation and auditing.

• Work closely with enrollment management, academic success, and IT teams to support admissions and communications.
• Coordinate system enhancements and software updates, including user acceptance testing.
• Provide training and support to end users, ensuring they can effectively utilize Slate’s features.

• Consult with stakeholders to gather business needs and performance expectations and identify and evaluate implementation options.
• Identify and elevate risks associated with business processes or implementation decisions.
• Analyze current business processes and recommend improvements to enhance efficiency and data quality.
• Stay updated on new technologies, new Slate features, and best practices related to CRM systems.

• Bachelor's degree in computer science, information systems, or a related field required.
• Minimum 5 years of professional experience with CRM configuration, workflow automation, data integration, and reporting tools.
• Minimum of 3 years of experience…