Customerl Billing Tester

Customer/1 Billing Tester

Client:
National Grid

Location:

Syracuse, NY / Waltham, MA / Remote

We are seeking a Customer/1 Billing Tester with strong experience in the Energy and Utilities domain. The ideal candidate will be responsible for ensuring the accuracy, stability, and performance of Customer/1 billing systems through comprehensive testing practices. This role requires deep functional knowledge of the Customer/1 application and proven hands‑on testing expertise in billing modules.

• Conduct end‑to‑end testing of Customer/1 billing applications and integrations.
• Develop, maintain, and execute test plans, test cases, and scripts based on business requirements.
• Identify, log, and track defects and inconsistencies in the system.
• Collaborate with business analysts, developers, and other stakeholders to validate billing functionality.
• Participate in UAT, regression, and system integration testing cycles.
• Provide clear, detailed test reports, test metrics, and recommendations.
• Ensure that test results align with business rules and billing accuracy requirements.

• Strong hands‑on experience in testing Customer/1 Billing Systems.
• Mandatory experience in the Energy/Utility industry (gas, electric, or water).
• Expertise in functional, integration, and regression testing.
• Proficiency in test management and defect tracking tools (e.g., ALM, JIRA).
• Strong analytical and problem‑solving abilities.
• Excellent communication skills for coordination with cross‑functional teams.

This is a remote position.