Lead Customer Trust Analyst, Premier

Why consider this job opportunity

Salary up to $184,600.

Opportunity for career advancement and growth within the organization.

Flexible hybrid work model with the ability to work from anywhere for up to 8 weeks per year.

Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement.

Award‑winning culture recognized for inclusion, flexibility, and work‑life balance.

Opportunities to engage in social impact initiatives and community service.

• Serve as the primary point of contact for Premier customers on security and compliance inquiries.
• Support customers through their audit processes by preparing responses and coordinating with internal teams.
• Lead customer meetings and calls to discuss security posture, compliance status, and audit findings.
• Build and maintain strong relationships with customers and internal stakeholders.
• Identify opportunities to improve processes, documentation, and customer experience based on feedback.

• 5+ years in a consulting, advisory, or customer‑facing role related to IT audit, GRC, risk management, or information security.
• Strong understanding of common security frameworks (SOC 2, ISO 27001, NIST) and audit processes.
• Experience supporting customer audits or security assessments, including preparing evidence.
• Excellent communication skills for explaining complex security topics to various audiences.
• Proven ability to build relationships and manage expectations with enterprise customers.

• Experience from Big 4, consulting firms, financial services, or similar environments.
• Bachelor's degree in IT, Information Security, or related field.
• Relevant certifications (CISSP, CISA, CISM, ITIL) are a plus but not required.
• Strong problem‑solving skills and the ability to work across functions.

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