IT Desktop Support

IT Desktop Support

Location:

Oklahoma City, OK
Salary: $30 - $37/hour (equivalent to $34,625.00–$36,225.00 annually)
Remote work:
Every third Friday, half-day Fridays

$30 - $37/hour, depending on experience

This role is ideal for someone who enjoys being hands-on and visible in a professional IT support environment. You’ll handle day-to-day desktop support, work directly with end users, and be part of a team that values responsiveness and professionalism. It’s a long-term opportunity with half-day Fridays and remote work every third Friday.

• Manage Windows 11 systems and troubleshoot issues
• Conduct PR refresh in corporate environments
• Handle AV setups and conference room equipment
• Deliver deskside support and problem-solving
• Resolve around 50 tickets daily with the team
• Ensure excellent customer service and communication
• Engage in critical thinking for problem resolution

• 4+ years in professional IT support roles
• Proficiency in Windows 11
• Experience with PR refresh projects
• Knowledge of AV systems and equipment
• Excellent problem-solving abilities

• Experience in fast-paced environments
• Familiarity with large corporate IT setups
• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and Long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

If you are interested in learning more about the IT Desktop Support opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.