Fleet Telematics Support Technician

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The Telematics System Analyst is responsible for coordinating all Telematics activities for the Fleet organization. This includes managing hardware installation, reporting requests, driver compliance of logging requirements, geofence management, fuel and mileage reporting for IFTA and IRP, safety alert reporting, and system user management activities.

With roots dating to 1891 and 8,500+ employees, MYR Group is a publicly traded holding company of 13 specialty electrical construction companies. MYR Group and our subsidiaries work on large-scale electrical construction projects throughout the U.S. and Canada. We contribute to a clean energy future while fostering a safe, supportive, and inclusive work environment, built on shared values and mutual respect.

• Device installation and maintenance
  • Manage new device installations
  • Activate and terminate devices
  • Set up and maintain user profiles
• Troubleshooting
  • Identify non-communicating devices; build appropriate work orders for correction
  • Investigate mileage and hours differences between Fleet data and Telematics
  • Investigate public complaints and provide reports
• Telematics system administration
  • Provide various reports including alerts
  • Reconcile monthly invoicing
  • Ensure ignition sequences are collected on equipment
  • Ensure aerial components collect PTO measurements
• Develop & deliver employee training on Telematics
• Any other activities necessary to assist in maintaining accurate and useful Telematics data
• Regular and predictable attendance
• Other duties as assigned
• Essential functions of this position are to be performed at a Company-designated office or field location
• Understand and comply with the Company's Code of Business Conduct and Ethics Policy and other industry-specific professional and ethical standards

ABOUT YOU

• 1 to 3 years of experience working with Telematics software application
• Prior experience providing Telematics training and support to users
• Analytics and reporting experience related to Telematics data
• Bachelor's or Associate's degree in Information Technology, Computer Science, Business or comparable field preferred; or equivalent combination of education and experience

• Good verbal and written communication skills
• Good analytical thinking skills
• Detail oriented with strong problem-solving skills
• Time management skills
• Proficiency in MS Office Suite
• Ability to maintain confidentiality
• Working knowledge of Fleet operations

• Commensurate with experience, paid weekly. Two days per week remote work option for non-field roles depending on position and performance.
• Medical, Basic Vision, Regenexx, Teledoc, Hearing, Mental Health (Low deductibles and out-of-pocket maximums) – Fifteen Dollar weekly premium for employee or employee plus family coverage.
• Dental – 100% employer-paid premium.
• Thrive Pass Health & Wellness Reimbursement Program – Twelve hundred dollars annually.
• Annual Paid Time Off starting at 15 days plus 10 paid Holidays (Cultural Celebration Day is a floating holiday).
• Generous 401(k) Plan with 100% match up to 6%; immediate vesting, and Annual profit-sharing potential.
• Superior educational assistance program (support for educational costs, internal training, and more!).
• Company-paid short and long-term disability, life, and accidental death & dismemberment.
• Company-paid business travel accident insurance.
• Employee Assistance Plan (EAP).
• Various voluntary plans available including supplemental vision, accident and critical illness, , group legal, group auto & home, and additional voluntary life insurance plans for employees and dependents.

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility:
If you need an accommodation as part of the employment process, contact our Employment Hotline at

MYR Group, Inc. and our subsidiaries are proud to be Equal Opportunity Employers. We promote diversity of thought, culture, and background, which connects our family of…