SAFe Scrum Master

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.

By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring a mid-level SAFe Scrum Master to support our Department of Veterans Affairs customer. The Scrum Master will serve as a servant leader and coach for one or two cross-functional, configuration focused teams (no custom software development) operating on an Agile Release Train (ART) in a complex healthcare IT environment.

The role focuses on team facilitation, flow of value, and continuous improvement within a SAFe context, partnering closely with Product Owners, RTEs, and peer Scrum Masters.

• Serve as Scrum Master for 1–2 configuration focused teams, ensuring effective, time-boxed Scrum events (Sprint Planning, Daily Scrum, Review, Retrospective).
• Coach teams on Scrum, SAFe, and Lean Agile principles, adapting practices appropriately for configuration and process work.
• Remove or elevate impediments that block teams; improve flow and reduce waste across the value stream.
• Partner with the Release Train Engineer (RTE) to prepare for and execute PI Planning, ART Syncs/Scrum of Scrums, System Demos, and Inspect & Adapt workshops.
• Collaborate with other Scrum Masters to manage cross team dependencies and address systemic impediments on the ART.
• Use Jira and Jira Align to visualize work, support backlog refinement, manage team boards, and provide transparent views of progress, risks, and dependencies.
• Facilitate backlog refinement and planning with Product Owners by enabling clear, thin, testable slices of value for configuration changes.
• Track and share team level flow and outcome metrics (for example: predictability, throughput, cycle time, defect trends) to support inspect and adapt.
• Foster healthy team dynamics, psychological safety, and effective collaboration with business and technical stakeholders.

This position can be performed remotely within the United States and will support Eastern Time working hours.

• Must be able to obtain and maintain a public trust clearance
• U.S. citizenship required.

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions.

We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing;
Washington Business Journal:
Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree;
Virginia Best Place to Work;
Washington Business Journal:
Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color;
Department of Labor’s Hire Vets for our work helping veterans transition; SECAF Award of Excellence finalist;
Victory Military Friendly Brand;
Virginia Values Veterans (V3);
Cystic Fibrosis Foundation Corporate Breath Award

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer…