Business Systems Analyst, Finance

About Culligan Quench

Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front‑line role in the battle against single‑use plastic water bottles by delivering on‑demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle‑free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water‑based beverages for a fixed monthly fee, typically under a long‑term bundled service and rental subscription agreement.

Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity‑backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit

Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state‑of‑the‑art water filtration and treatment products. These products include water softeners, drinking water systems, whole‑house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries.

Many of Culligan dealers have valuable equity in their local communities as multi‑generational family owners of their franchises. For more information visit

Culligan as One

Customers come first

Commitment to Innovation

Courage to do what's right

Consistently deliver exceptional results

Our Business Systems Analysis Team works closely with Quench’s internal business users and stakeholders to drive effective use of Quench systems and automation of processes. Quench’s primary system is  and includes Zuora, Service Max, Certinia, Supply Chain Management, CPQ, as well as several other systems. The team’s primary function is to liaise between the business functions and the technical development teams to translate requirements on how the business needs to function into systems requirements.

The Business Systems Analyst at Quench plays a pivotal role in bridging business needs with technical solutions. This position is responsible for gathering, analyzing, and documenting business requirements, facilitating stakeholder communication, collaborating on solution design, writing technical specifications, modeling business processes, and supporting the implementation and continuous improvement of systems and processes to enhance the user experience within the Quench application ecosystem.

• Lead the elicitation and prioritization of complex business and technical requirements for both incremental improvements and transformational change initiatives
• Lead system analysis, including writing functional and technical specifications
• Collaborate on systems design and architecture, including user interface design, prototyping, data modeling and solution configuration techniques
• Develop and maintain a comprehensive view of current state processes, systems and performance metrics within assigned departments; proactively identify inefficiencies, risks and improved opportunities
• Serve as a trusted partner and strategic advisor to senior leaders within assigned departments, including understanding their organizational goals and actively contributing to their operational initiatives
• Monitor and evaluate the impact of process improvements, automation, and IT solutions within finance operations
• Ensure data integrity across financial systems ensuring accurate data flow, integration, and compliance with accounting principles
• Serve as the functional product owner (Finance) and strategic advisor, working with senior level stakeholders to drive application/technology solutions and related business…