Data Literacy Lead-Data Solutions; San Antonio, Austin and Dallas

Data Literacy Lead-Data Solutions (San Antonio, Austin and Dallas)

Apply for the Data Literacy Lead-Data Solutions (San Antonio, Austin and Dallas) role at H-E-B.

• Design and deliver engaging learning programs that make data accessible and actionable, simplifying complex data concepts and promoting adoption of data policies.
• Collaborate across governance, engineering, and analytics teams to ensure consistent understanding of data terms and tools.
• Develop and implement a comprehensive data literacy and communication strategy aligned with Data Governance and GenAI platform priorities.
• Develop and deliver training, workshops, videos, documentation, and resources that enable users to understand, interpret, and use data effectively.
• Create training and educational tools that promote awareness of data policies around sensitive data, metadata standards, data lineage, data quality, and data cataloging.
• Curate a knowledge base, including definitions, FAQs, and guides to promote self‑service analytics and data understanding.
• Advocate for data literacy best practices and foster a data‑driven culture through data literacy communities and peer‑learning networks.
• Define and evaluate data literacy competencies, create learning pathways for personas at different skill levels and roles, and identify best practices/KPIs to measure improvements.
• Translate technical and analytical concepts into clear, accessible language for non‑technical audiences.
• Maintain a general understanding of data across domains and its use to enable business, analytical, and data science use cases.
• Function in a fast‑paced environment, work from home or office, and work extended hours when needed.
• Work extended hours; sit for extended periods.
• Maintain accurate documentation and handle sensitive data with compliance to data security standards.
• Lead and deliver results through collaboration and teamwork with a proactive, self‑motivated approach.

• 7+ years of experience in data literacy, data management, data governance, business intelligence, or a related field.
• SQL skills preferred.
• Excellent communication and facilitation skills, with experience designing and delivering learning programs.
• Passion for education, building and enabling others, engaging technical and non‑technical audiences.
• Experience with data governance principles, data security/compliance, and big data and business intelligence tools.
• Strong problem‑solving and critical‑thinking abilities.
• Ability to calmly work under pressure, maintain accuracy, and be detail‑oriented.
• Proactive, self‑motivated, and able to independently lead through collaboration.