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Technical Support

Remote Casino Tech Deployments & Field Service Lead

Remote / Online - Candidates ideally in
Erlanger, Kenton County, Kentucky, 41018, USA
Listing for: Bicycle Playing Cards
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
A leading playing card manufacturer in Erlanger, KY, seeks a Deployment and Field Service Technician. This role requires coordinating B2B deployments, providing technical support, and ensuring customer satisfaction. Candidates must have a Bachelor's degree and 5-7 years of technical customer service experience. The successful candidate will engage with third-party resources and lead product trainings. This position involves up to 75% travel, focusing on delivering exceptional service to maintain a high retention rate.
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